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Zendesk Support VS Journey

Compare Zendesk Support VS Journey and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Journey logo Journey

A diary that keeps your private memories forever.
Not present
  • Journey Landing page
    Landing page //
    2023-05-11

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Journey videos

+ Add

Journey - Game Review

More videos:

  • Review - Journey - The Artistry of Game Design (Review/Analysis)
  • Review - Journey Game Review - A true masterpiece, Table 53's Journey review/analysis (PC / PS4 / PS3)
  • Review - DIGITAL JOURNALING using JOURNEY (A journaling app) [iPad version]

Category Popularity

0-100% (relative to Zendesk Support and Journey)

Zendesk Support

Journey

Customer Support
100 100%
Customer Support
0% 0
Note Taking
0 0%
Note Taking
100% 100
Help Desk
100 100%
Help Desk
0% 0
Todos
0 0%
Todos
100% 100

User comments

Share your experience with using Zendesk Support and Journey. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Journey

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Journey Reviews

Day One Alternatives: 7 Best Journal Apps You Can Use
Journey is your best bet when searching for a journal app which is as good as Day One. Not only it has an app for Mac, it also supports Windows and Android. You can truly go cross-platform with this app. The app is also fairly affordable when compared to the Day One app. Okay, let’s get into the feature set of the Journey app which is as good as Day One’s if not more. You...
Source: beebom.com

Social recommendations and mentions

Based on our record, Journey seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Journey mentions (15)

View more

What are some alternatives?

When comparing Zendesk Support and Journey, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Day One - A simple journal application for the Mac, iPhone, and iPad. AboutTo learn more about Day One, see these two excellent reviews . PublishPublish is not available in Day One 2.

Zoho Desk - Industry's first context-aware Helpdesk Software

Daylio - Daylio enables you to keep a private diary without having to type a single line.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Diaro - Multiplatform online diary and mobile app designed to record your activities, experiences, thoughts and ideas. Join now for free and keep your secret diary or diet, travel or life journal securely.

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