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Zendesk Support VS Mailjet

Compare Zendesk Support VS Mailjet and see what are their differences

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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Mailjet logo Mailjet

All-in-one email service provider that provides maximum insight and deliverability results for both marketing and transactional emails.
Not present
  • Mailjet Landing page
    Landing page //
    2023-10-05

Zendesk Support

Website
zendesk.com
Pricing URL
-
Release Date
-
Edit details

Mailjet

Website
mailjet.com
Pricing URL
Official Mailjet Pricing
Release Date
2010 January
Startup details
Country
France
State
Ile-de-France
City
Paris
Founder(s)
Julien Tartarin
Employees
100 - 249
Edit details

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Mailjet videos

+ Add

Mailjet - The Email Platform For Bloggers and Business (Review 2019)

Category Popularity

0-100% (relative to Zendesk Support and Mailjet)

Zendesk Support

Mailjet

Customer Support
100 100%
Customer Support
0% 0
Email Marketing
0 0%
Email Marketing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Email Marketing Platforms
0 0%
Email Marketing Platforms
100% 100

User comments

Share your experience with using Zendesk Support and Mailjet. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Mailjet

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Mailjet Reviews

Comparing 16 Campaign Monitor Alternatives: In-depth Analysis
Mailjet’s real-time team collaboration tool increases work efficiency and productivity across teams. Additionally, Mailjet’s inbox preview gives you a picture of how your email will appear in your audience inbox, so you can make your email campaigns look better.
Source: www.engagebay.com
11 Sendgrid Alternatives For Your Business Email
This email sending service provider enables organizations to send marketing and transactional emails. You can also use SMS to communicate with your target groups. Besides, every marketing team gets an account for managing their respective communication strategies. Besides, the easy-to-navigate Mailjet dashboard enables marketers to track advanced elements like bounces,...
Source: www.duocircle.com
12 Top Campaign Monitor Alternatives & Competitors
Mailjet Prices: Mailjet offers a scalable pricing model, starting with a FREE plan for up to 6,000 email sends per month (limit 2oo per day), then Basic Plan starts at $8.69 per month for 30,000 emails per month (no daily limits), then Premium Plan at $18.86 per month (advanced automation features), and finally Enterprise Plans (custom quotes). Each of the paid tiers can be...
Source: thedigitalmerchant.com
15 Mailchimp Alternatives for SaaS Companies
Mailjet is an email delivery service offering solutions to marketers but also developers. Beyond typical email marketing functionality — like a drag-and-drop builder, templates, and personalization — you can also avail of its email API, use it to send transactional emails, SMTP relay, and more.
Source: userlist.com
10 Top Mailgun Alternatives | Most Affordable Competitors 2019
Usually, SMTP integration is a task but with Mailjet it isn’t. In fact, we found it’s integration process to be one of the most easiest one. All you gotta do is username, password and server information. Voila! It’s good to go.
Source: www.formget.com

Social recommendations and mentions

Based on our record, Mailjet seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Mailjet mentions (4)

  • Building a (Virtual) Events Site
    MailJet is a recent addition to the site. Mailing lists can get very expensive. In fact, the mailing list was by far the single most expensive item on this list but Mailjet helped with that. I started with Mailchimp, but they made pricing changes that made it incredibly expensive (for example, charging you for folks you can't communicate with because they unsubscribed). I then went to ActiveCampaign, which I used... - Source: dev.to / 8 months ago
  • Adding a Mailing List Subscription with Mailjet and Netlify Functions
    I moved from Mailchimp some years back because the cost was going to be a major burden, especially once they changed how they calculate their pricing (anyone you've been in contact with, even if they are unsubscribed and you aren't allowed to communicate with them, counts against your cap). At the time, ActiveCampaign was a cheaper but still full featured option. However, I never really needed all the features... - Source: dev.to / 11 months ago
  • What's everyone working on this week (9/2023)?
    I also would like to plug mailjet.com. I added email this week and I wanted an email provider with that ticked the following boxes:. Source: over 1 year ago
  • How does your SaaS handle transactional vs promotional emails?
    Email is hard. I spent a couple of days trying to figure out what would be a good fit for Disk Notifier. In the end, I settled for Mailjet. They showed leadership with creating MJML (an email template language) and support transactional email well. They also have a GUI for creating emails and a free tier. Source: over 2 years ago

What are some alternatives?

When comparing Zendesk Support and Mailjet, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Zoho Desk - Industry's first context-aware Helpdesk Software

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.

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