Software Alternatives, Accelerators & Startups

Zendesk Support VS Mercer

Compare Zendesk Support VS Mercer and see what are their differences

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Mercer logo Mercer

Mercer is a global consulting leader helping clients around the world advance the health, wealth and careers of their most vital asset — their people.
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  • Mercer Landing page
    Landing page //
    2023-07-04

Zendesk Support videos

Introduction to Zendesk Support (for beginners)

Mercer videos

The Truth about Mercer, The Good and Bad - Mercer Reviews 2020

More videos:

  • Review - MERCER TRANSPORTATION REVIEW
  • Review - #MercerTransportation #OwnerOperator Mercer Transportation 6k Weekly Review

Category Popularity

0-100% (relative to Zendesk Support and Mercer)
Customer Support
100 100%
0% 0
Business & Commerce
0 0%
100% 100
Help Desk
100 100%
0% 0
Marketing Platform
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Mercer

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Mercer Reviews

We have no reviews of Mercer yet.
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What are some alternatives?

When comparing Zendesk Support and Mercer, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Execupay - Execupay is the leader in providing full service Payroll and HR Services for over 40 years. Build, pay, manage and retain your team, with our low prices.

Zoho Desk - Industry's first context-aware Helpdesk Software

SHRM - Now is a pivotal time for the workplace and workforce as critical issues affecting society impact work. The Society for Human Resource Management (SHRM) is the world’s largest HR association, with 300,000 members creating better workplaces.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Sequoia - Big studio audio production, broadcasting, post-production and mastering