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Zendesk Support VS Octoparse

Compare Zendesk Support VS Octoparse and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Octoparse logo Octoparse

Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.
Not present
  • Octoparse Landing page
    Landing page //
    2023-09-09

Extract web data in 3 steps

  1. Enter website URL you'd like to extract data from
  2. Click on the target data to extract
  3. Run the extraction and get data

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Octoparse videos

+ Add

Create your first scraper with Octoparse 7 X

More videos:

  • Review - Web Scraping Amazon Products with Octoparse - Basics (PSC5)

Category Popularity

0-100% (relative to Zendesk Support and Octoparse)

Zendesk Support

Octoparse

Customer Support
100 100%
Customer Support
0% 0
Web Scraping
0 0%
Web Scraping
100% 100
Help Desk
100 100%
Help Desk
0% 0
Data Extraction
0 0%
Data Extraction
100% 100

User comments

Share your experience with using Zendesk Support and Octoparse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Octoparse

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Octoparse Reviews

  1. I want to give this prodect a huge shout-out! It really works like a charm!

    I've been playing around with different scraping tools in the past month, trying to find the best one to help with my research project, and I have to say this new feature of auto-detection comes like a life-savor. I only need to give the software the link and it will auto-detect the content and build the crawler for me. I can even enjoy it with just a free plan!

Social recommendations and mentions

Based on our record, Octoparse seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Octoparse mentions (3)

  • Thingiverse.com
    Octoparse.com might work, they have a very nice interactive tool + 14 day free trail. Source: over 2 years ago
  • How to Scrape and Export Products Data from Aliexpress
    These are no-code solutions for scraping websites. You don’t need any technical knowledge to scrape Aliexpress using these tools. Using advanced AI-powered click and scrape tools, you can get started scraping within seconds either locally or in the cloud. Choosing a good scraping tool can save you lots of money and time as well. Source: almost 3 years ago
  • Amazon web scraping
    I have always been able to extract data without any problems with Octoparse. It is also a very easy to use tool. Source: about 3 years ago

What are some alternatives?

When comparing Zendesk Support and Octoparse, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.

Zoho Desk - Industry's first context-aware Helpdesk Software

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

ParseHub - ParseHub is a free web scraping tool. With our advanced web scraper, extracting data is as easy as clicking the data you need.

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