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Zendesk Support VS Pidgin

Compare Zendesk Support VS Pidgin and see what are their differences

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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Pidgin logo Pidgin

Pidgin is an easy to use and free chat client used by millions. Connect to AIM, MSN, Yahoo, and more chat networks all at once.
Not present
  • Pidgin Landing page
    Landing page //
    2023-01-13

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Pidgin videos

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Pidgin IM Overview

More videos:

  • Review - Pidgin Review
  • Review - Pidgin IM - Instant Messenger Review

Category Popularity

0-100% (relative to Zendesk Support and Pidgin)

Zendesk Support

Pidgin

Customer Support
100 100%
Customer Support
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Pidgin

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Pidgin Reviews

Franz Not Working ? Try These Best Franz Alternatives! [2023]
Pidgin is a well-known multi-platform, cross-platform instant messaging client that had to alter its name at the time owing to legal concerns with AOL. You can talk with users of Skype, Yahoo, ICQ, AIM, and even those in an IRC chat room via its user interface.
Source: viraltalky.com
The 7 Best Chat Apps and Clients Better Than Official Messengers
Given its many years and open-source nature, Pidgin supports a wide variety of chat networks, along with third-party plugins to enable many more. For example, there isn’t an official WhatsApp plugin, but you can get WhatsApp on Pidgin using third-party plugins.
Source: thebetterparent.com

Social recommendations and mentions

Based on our record, Pidgin seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Pidgin mentions (16)

  • How can I forward Facebook messenger messages to email?
    I can't think of any way. There is a Facebook plugin for Pidgin, and you can get at your chats that way with a more versatile cross-platform messenger, if you are more normally on other chat services. https://pidgin.im/ https://github.com/dequis/purple-facebook/wiki If you want web-based clients, try a multi-app client such as Ferdium, RamBox or Station. - Source: Hacker News / 2 months ago
  • Why so rude?
    As I mentioned earlier, this scenario happens to me all the time. This is precisely why I refuse to discuss why we don't use Git or GitHub for Pidgin. - Source: dev.to / 4 months ago
  • Automattic is acquiring Texts and betting big on the future of messaging
    I did a find before posting my comment and found yours. >Cool I like Wordpress. But they bought a fancy Pidgin clone for 50mil...? https://pidgin.im/. - Source: Hacker News / 9 months ago
  • YOUR OPSEC SUCKS | UHQ SCHIZOID OPSEC GUIDE | BECOME BULLETPROOF
    XMPP XMPP stands for Extensible Messaging and Presence Protocol and is used for communications for message-oriented middleware based on the Extensible Markup Language (XML). Many more people are starting to use this as a main way of communication using programs such as Pidgin to accomplish this. Pidgin is an open-source multi-platform IM client which most people will recommend for XMPP. The main reason is... Source: over 1 year ago
  • Messaging is no longer Android’s mess, it’s an iPhone problem: Talking RCS with Hiroshi Lockheimer
    Pidgin is still a powerful messenger client for desktop once you get all the plugins needed for your particular use. Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk Support and Pidgin, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Zoho Desk - Industry's first context-aware Helpdesk Software

Trillian - Trillian is a decentralized and federated instant messaging platform that lets your whole company send private and group messages, keep tabs on what co-workers are doing, share files, and much more.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

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