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Zendesk Support VS SupportYourApp

Compare Zendesk Support VS SupportYourApp and see what are their differences

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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

SupportYourApp logo SupportYourApp

Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.
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  • SupportYourApp Landing page
    Landing page //
    2022-09-14

SupportYourApp is a Support-as-a-Service company that provides secure technical and customer support for growing startups and tech companies around the globe.

Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.

We offer: 12 years of experience

1200 professionals on a team 250+ clients from over 30 countries 55 operational languages PCI/DSS L1 Service Provider ISO/IEC 27001:2013 certification GDPR-, CCPA-, and HIPAA-compliance Amazing team connectivity and responses within 24 h Refined processes of onboarding, integration and communication Customer-obsessed consultants with exceptional language skills

Our services include, but are not limited to: Customer support (Front desk, Tier 1) Technical support (Tier 1-3) Call center services Back-office (data entry, content moderation & enrichment) Data annotation Staff augmentation (web & software developers, UX/UI designers, QA)

Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually.

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

SupportYourApp videos

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Ivan Ablamskyi from Coppertino about SupportYourApp

Category Popularity

0-100% (relative to Zendesk Support and SupportYourApp)

Zendesk Support

SupportYourApp

Customer Support
71 71%
Customer Support
29% 29
Help Desk
70 70%
Help Desk
30% 30
Customer Service
93 93%
Customer Service
7% 7
CRM
45 45%
CRM
55% 55

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and SupportYourApp

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

SupportYourApp Reviews

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What are some alternatives?

When comparing Zendesk Support and SupportYourApp, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zoho Desk - Industry's first context-aware Helpdesk Software

Influx - Customer support as a service

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Ticksy - Simple, beautiful customer support.

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