Software Alternatives, Accelerators & Startups
Register | Login

Zendesk Support VS Uber

Compare Zendesk Support VS Uber and see what are their differences

Front
The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Uber logo Uber

Uber is a website and mobile app that allows you to get a ride similar to a taxi service from your phone.
Not present
  • Uber Landing page
    Landing page //
    2023-09-24

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Uber videos

+ Add

Uber Driver Pay | This Is Why You Should Not Be An Uber Driver | Is Uber Worth It

More videos:

  • Review - Real Earnings from ONE WEEK as an Uber Driver in 2020
  • Review - One Year of Driving for Uber/Lyft Review

Category Popularity

0-100% (relative to Zendesk Support and Uber)

Zendesk Support

Uber

Customer Support
100 100%
Customer Support
0% 0
Ride Sharing
0 0%
Ride Sharing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Taxi
0 0%
Taxi
100% 100

User comments

Share your experience with using Zendesk Support and Uber. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Uber

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Uber Reviews

Can ride-pooling service Via catch up to Uber and Lyft by being the friendly alternative?
Can ride-pooling service Via catch up to Uber and Lyft by being the friendly alternative?This month Via hit 50 million rides, versus Uber’s 10 billion and Lyft’s 500 million–but with much less of the vitriol, and productive relationships with the cities in which it operates. [Photo: courtesy Via] By Ainsley Harris4 minute...
Source: www.fastcompany.com
Via Rideshare: Get Shared Rides for Less
Much like Uber and Lyft, Via may charge extra fees for drop-offs at special destinations (like Chicago’s Navy Pier), though you’ll always see these fees upfront before you ride. You can see real-time rates in your Via app. A $3 fee may also apply for no-shows and cancellations, which is actually $2 cheaper than Uber cancellation fees.
Source: www.ridester.com
Uber, Lyft, Gett, Juno, and Via: Which of these 5 NYC taxi alternatives is right for you?
​Price: It varies; UberX has $2.55 baseline fare and is 35 cents/minute after that; UberXL has a base of $3.85 and then costs 50 cents a minute; UberBlack has a base of $7 and is 65 cents a minute; and UberSUV has a base of $14 and a per-minute rate of 80 cents. There's also UberTaxi—which simply flags down a regular yellow or green cab for you—and UberPool, which matches...
Source: www.brickunderground.com

Social recommendations and mentions

Based on our record, Uber seems to be more popular. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Uber mentions (25)

  • How can I find out if Uber is available in my area?
    Use the website on uber.com for estimating fares between A and B. Source: 12 months ago
  • Creating spreadsheet of customer ride price vs expense paid to others (inc driver)
    Open browser on uber.com summary of trip earnings. Source: about 1 year ago
  • Uber ignoring me
    Have you tried signing in to your Uber account at uber.com? Maybe you can receive a OTP by email instead of your phone number? Source: about 1 year ago
  • Missing/Late/Wrong Prop 22 Earnings and other Uber F*ckery
    I have never been able to see the breakdown in the app (though others say they have found it). I usually go online to the uber.com website and login. You can see earnings statements there. Go to the Activity tab. Source: about 1 year ago
  • PSA: GRT U-Pass Referendum from Jan. 24-26
    A relatively average Uber trip maybe ≈$10, one way. In fact, uber.com estimates the trip from Pub on King to Marshall street (for example) to be $9.00, one way. Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk Support and Uber, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Lyft - Lyft is a mobile app that lets you get rides from pace to place for a fee. If you want to be a Lyft driver, you can go to their website and easily sign up to start driving for them. Read more about Lyft.

Zoho Desk - Industry's first context-aware Helpdesk Software

BlaBlaCar - BlaBlaCar is a ride sharing service that connects travelers throughout Europe.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Yandex.Taxi - The Yandex.Taxi app is a quick, easy, and safe way to order a taxi.

Loading...