Software Alternatives, Accelerators & Startups

Zendesk VS AbuseIPDB

Compare Zendesk VS AbuseIPDB and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

AbuseIPDB logo AbuseIPDB

AbuseIPDB is an IP address blacklist for webmasters and sysadmins to report IP addresses engaging in abusive behavior on their networks, or check the report history of any IP.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • AbuseIPDB Landing page
    Landing page //
    2023-06-05

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

AbuseIPDB videos

Episode 460 - Tools, Tips and Tricks - AbuseIPDB

Category Popularity

0-100% (relative to Zendesk and AbuseIPDB)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Email Marketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and AbuseIPDB

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

AbuseIPDB Reviews

We have no reviews of AbuseIPDB yet.
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Social recommendations and mentions

Based on our record, AbuseIPDB should be more popular than Zendesk. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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AbuseIPDB mentions (13)

  • Bot issue? DDoS attack? Question about WAF Managed Challenge. Trying to figure this out...
    Origin server only shows Cloudflare IP's so I decided to add this UA to my WAF with a Managed Challenge. After roughly 30 minutes and almost 100 hits on it CSR was 0%. Looking at the CF logs for the specific WAF shows IP's and locations from everywhere(US, UK, India, China, Nigeria, etc) and when I check IP's at abuseipdb.com they're all clean but none of them seem to get through the managed challenge. I removed... Source: 10 months ago
  • Email Validator Help
    Switched to Maspik Anti-Spam, with a manually curated list of keywords, and integration with abuseipdb.com and proxycheck.io. But both of those were also causing false positives, especially from my co-worker who uses a virtual machine, so upped the tolerance to 70 on both. Source: about 1 year ago
  • ? Should I be concerned ? Compromised!
    This install of Docker is only a few days old. Most of the IPs associated are showing "banned" on abuseipdb.com. Source: about 1 year ago
  • Report Harmful Scanners/Hackers (report.scan.cf)
    People build lists like OP is all the time, have you seen https://abuseipdb.com/? Source: about 1 year ago
  • Script for automatic updating blocklist based on 2 databases
    To keep your Synology safe, regularly update list of blocked ip addresses. I'm using this script, which takes list of ip addresses from blocklist.de and abuseipdb.com and add them to my block list. I keep them blocked forever. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and AbuseIPDB, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

URLscan.io - urlscan.io is a free service to scan and analyse websites. When a URL is submitted to urlscan.io, an automated process will browse to the URL like a regular user and record the activity that this page navigation creates.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

VirusTotal - VirusTotal is a free service that analyzes suspicious files and URLs and facilitates the quick...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Joe Sandbox - Automated Malware Analysis - Development and Licensing of Automated Malware Analysis Tools to Fight Malware