Software Alternatives, Accelerators & Startups

Zendesk VS Amazon EMR

Compare Zendesk VS Amazon EMR and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Amazon EMR logo Amazon EMR

Amazon Elastic MapReduce is a web service that makes it easy to quickly process vast amounts of data.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Amazon EMR Landing page
    Landing page //
    2023-04-02

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Amazon EMR videos

Amazon EMR Masterclass

More videos:

  • Review - Deep Dive into What’s New in Amazon EMR - AWS Online Tech Talks
  • Tutorial - How to use Apache Hive and DynamoDB using Amazon EMR

Category Popularity

0-100% (relative to Zendesk and Amazon EMR)
Customer Support
100 100%
0% 0
Data Dashboard
0 0%
100% 100
Help Desk
100 100%
0% 0
Big Data
0 0%
100% 100

User comments

Share your experience with using Zendesk and Amazon EMR. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Amazon EMR

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Amazon EMR Reviews

We have no reviews of Amazon EMR yet.
Be the first one to post

Social recommendations and mentions

Amazon EMR might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Amazon EMR mentions (10)

  • 5 Best Practices For Data Integration To Boost ROI And Efficiency
    There are different ways to implement parallel dataflows, such as using parallel data processing frameworks like Apache Hadoop, Apache Spark, and Apache Flink, or using cloud-based services like Amazon EMR and Google Cloud Dataflow. It is also possible to use parallel dataflow frameworks to handle big data and distributed computing, like Apache Nifi and Apache Kafka. Source: over 1 year ago
  • What compute service i should use? Advice for a duck-tape kind of guy
    I'm going to guess you want something like EMR. Which can take large data sets segment it across multiple executors and coalesce the data back into a final dataset. Source: about 2 years ago
  • Processing a large text file containing millions of records.
    This is exactly the kind of workload EMR was made for, you can even run it serverless nowadays. Athena might be a viable option as well. Source: about 2 years ago
  • How to use Spark and Pandas to prepare big data
    Apache Spark is one of the most actively developed open-source projects in big data. The following code examples require that you have Spark set up and can execute Python code using the PySpark library. The examples also require that you have your data in Amazon S3 (Simple Storage Service). All this is set up on AWS EMR (Elastic MapReduce). - Source: dev.to / over 2 years ago
  • Beginner building a Hadoop cluster
    Check out https://aws.amazon.com/emr/. Source: about 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Amazon EMR, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google BigQuery - A fully managed data warehouse for large-scale data analytics.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Cloud Dataflow - Google Cloud Dataflow is a fully-managed cloud service and programming model for batch and streaming big data processing.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Cloud Dataproc - Managed Apache Spark and Apache Hadoop service which is fast, easy to use, and low cost