Software Alternatives, Accelerators & Startups

Zendesk VS Amazon SageMaker

Compare Zendesk VS Amazon SageMaker and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Amazon SageMaker logo Amazon SageMaker

Amazon SageMaker provides every developer and data scientist with the ability to build, train, and deploy machine learning models quickly.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Amazon SageMaker Landing page
    Landing page //
    2023-03-15

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Amazon SageMaker videos

Build, Train and Deploy Machine Learning Models on AWS with Amazon SageMaker - AWS Online Tech Talks

More videos:

  • Review - An overview of Amazon SageMaker (November 2017)

Category Popularity

0-100% (relative to Zendesk and Amazon SageMaker)
Customer Support
100 100%
0% 0
Data Science And Machine Learning
Help Desk
100 100%
0% 0
AI
0 0%
100% 100

User comments

Share your experience with using Zendesk and Amazon SageMaker. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Amazon SageMaker

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Amazon SageMaker Reviews

7 best Colab alternatives in 2023
Amazon SageMaker Studio is a fully integrated development environment (IDE) for machine learning. It allows users to write code, track experiments, visualize data, and perform debugging and monitoring all within a single, integrated visual interface, making the process of developing, testing, and deploying models much more manageable.
Source: deepnote.com

Social recommendations and mentions

Based on our record, Amazon SageMaker should be more popular than Zendesk. It has been mentiond 37 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Amazon SageMaker mentions (37)

  • Quantum Convolutional Neural Networks
    Amazon SageMaker is a fully managed service for data science and machine learning (ML) workflows You can use Amazon SageMaker to simplify the process of building, training, and deploying ML models. - Source: dev.to / about 1 month ago
  • Observations on MLOps–A Fragmented Mosaic of Mismatched Expectations
    Damn straight. Oh, wait, some vendors have claimed to build an end-to-end solution. But, meh, that’s marketing talk. Take, for example, a well-known platform like Amazon Sagemaker, which describes itself as “a fully managed service that brings together a broad set of tools to enable high-performance, low-cost machine learning (ML) for any use case.” It’s a great platform. My startup has even partnered with them.... - Source: dev.to / 2 months ago
  • Sentiment Analysis with PubNub Functions and HuggingFace
    At this point, probably everyone has heard about OpenAI, GPT-4, Claude or any of the popular Large Language Models (LLMs). However, using these LLMs in a production environment can be expensive or nondeterministic regarding its results. I guess that is the downside of being good at everything; you could be better at performing one specific task. This is where HuggingFace can utilized. HuggingFace provides... - Source: dev.to / 3 months ago
  • Beginning the Journey into ML, AI and GenAI on AWS
    Generative Artificial Intelligence (GenAI) is a type of artificial intelligence that can generate text, images, or other media using generative models. AWS offers a range of services for building and scaling generative AI applications, including Amazon SageMaker, Amazon Rekognition, AWS DeepRacer, and Amazon Forecast. AWS has also invested in developing foundation models (FMs) for generative AI, which are... - Source: dev.to / 5 months ago
  • Technical Architecture for LLMOps
    Amazon and Azure already have much of what you're talking about in AWS SageMaker and Azure MLOps. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Amazon SageMaker, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TensorFlow - TensorFlow is an open-source machine learning framework designed and published by Google. It tracks data flow graphs over time. Nodes in the data flow graphs represent machine learning algorithms. Read more about TensorFlow.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

IBM Watson Studio - Learn more about Watson Studio. Increase productivity by giving your team a single environment to work with the best of open source and IBM software, to build and deploy an AI solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Deepnote - A collaboration platform for data scientists