Zendesk VS Bizagi

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Bizagi

Bizagi is a Business Process Management (BPMS) solution for faster and flexible process automation. It's powerful yet intuitive BPM Suite is designed to make your business more agile.

Landing page //
2024-05-06

Landing page //
2023-05-06

Zendesk Overview Demo

Bizagi videos

+ Add

Why Choose Bizagi for BPMN Process Modeling?

Category Popularity

0-100% (relative to Zendesk and Bizagi)

Bizagi

Customer Support

100 100%

Customer Support

0% 0

Project Management

0 0%

Project Management

100% 100

Help Desk

100 100%

Help Desk

0% 0

BPM

0 0%

BPM

100% 100

User comments

Share your experience with using Zendesk and Bizagi. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Bizagi

Zendesk Reviews

stu14

16 days ago

Clunky & awful customer service
Would give them 0/5 if I could!

🏁 Competitors: HubSpot, Freshdesk

👎 Cons: Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024

Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.

Source: www.bolddesk.com

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.

Source: www.helpscout.com

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Top 13 Freshdesk alternatives and competitors for 2024

Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.

Source: www.zendesk.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

Bizagi Reviews

11 Business Process Management (BPM) Software for SMBs

Optimize business processes and achieve enterprise-grade efficiencies with Bizagi’s BPM software. It’s a free tool with an intuitive interface and drag-drop option to easily map and visualize business processes and find better ways of doing tasks across the enterprise.

Source: geekflare.com

12 of the Top-Rated Free and Open-Source BPM Software Solutions

Description: Bizagi Modeler is a free BPM tool designed to help single users create, optimize, and publish workflow diagrams that increase efficiencies and process governance efforts. With this collaborative business process mapping software, users can create and document business processes from a central cloud repository to identify opportunities and improve organizational...

Source: solutionsreview.com

10 Best Open Source BPM Tools

Delivered with predefined model libraries, user interface building blocks, Bizagi accelerates the BPM journey of its customers.

Source: wisdomplexus.com

20 Free Open Source BPM Software for Businesses in 2021

Bizagi is a free and single user open source workflow management software which provides assistance in the creation, optimisation and publishing of the workflow architecture. It helps in making users more efficient and keep a track of business processes in an organisation. Bizagi provides a convenient cloud-based platform integration, via its drag-and-drop tools. Bridging...

Source: www.techjockey.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Bizagi mentions (0)

We have not tracked any mentions of Bizagi yet. Tracking of Bizagi recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Bizagi, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Camunda - The Universal Process Orchestrator

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Kintone - Build business apps and supercharge your company's productivity with kintone's all-in-one...