Software Alternatives, Accelerators & Startups

Zendesk VS Bynder

Compare Zendesk VS Bynder and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Bynder logo Bynder

Bynder is a cloud-based digital asset management solution for marketing professionals looking to simplify how they manage digital content via one central portal.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Bynder Landing page
    Landing page //
    2022-03-19

A Leader in Digital Asset Management, Bynder helps over a million creative, branding, and marketing professionals accelerate the creation of video and other content, get the right assets to the people and systems that need them, and ensure brand compliance. The Forrester Wave™ Digital Asset Management for Customer Experience, Q1 2022 report states that Bynder "leads with strong usability and portal capabilities". Bynder is used by brands like Puma, Spotify, TED, and Five Guys to get content and campaigns to market faster and accelerate the end-to-end creative content lifecycle.

Zendesk features and specs

No features have been listed yet.

Bynder features and specs

  • Digital Asset Management : Yes
  • Brand Guidelines: Yes
  • Creative Workflow: Yes
  • Brand Templates: Yes
  • Reporting & Analytics: Yes
  • Creative Automation: Yes
  • Enterprise service management: Yes
  • Enterprise level customizeable plans available: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Bynder videos

What is Bynder?

More videos:

  • Review - A Tour of Bynder's DAM
  • Review - Bynder in 5 minutes

Category Popularity

0-100% (relative to Zendesk and Bynder)
Customer Support
100 100%
0% 0
Digital Asset Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Marketing Platform
0 0%
100% 100

User comments

Share your experience with using Zendesk and Bynder. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Bynder

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Bynder Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked Bynder: I like how the platform lets managers automate creative workflows with customizable approval paths and versioning. In my opinion, the platform’s branded templates are handy to help creative and marketing teams design new assets right on the platform.
Source: thectoclub.com
Best CMS of 2018
While it sports some handy features, Bynder is a lot more expensive than other offerings, although you can try out the service with the 14-day trial. You'll need to contact the company for exact pricing, but you should expect to pay at least $450 per month (around £345, AU$570) and prices can reach thousands. That said, the software is designed to take a good deal of strain...
Brand Management Software
More than 500,000 professionals globally (e.g. PUMA, Spotify, KLM) manage their digital assets with Bynder's award winning, cloud-based Not Provided Visit Website
5 Best Brand Management Software to Boost your Marketing Automation Success
Bynder offers a selection of branding, marketing, and digital asset management (DAM) tools for businesses of all sizes from the smallest SMB to the largest multinational enterprise. Bynder’s DAM is designed to help companies manage, maintain and distribute public and private digital assets, including videos, documents, images or any other form of digital content.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Bynder mentions (0)

We have not tracked any mentions of Bynder yet. Tracking of Bynder recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Bynder, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brandfolder - One link to all your marketing assets. Brandfolder is your convenient source to visually organize, quickly find and easily share all your final brand assets.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Venngage - Join over 1 million people creating their own professional graphics with our easy to use infographic maker. Sign up for free and choose from 1000+ infographic templates.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Pics.io - Pics.io is a cloud service that people can use to manage their creative content and files, collaborate with their peers on this content, and then share it with their clients. Read more about Pics.io.