Zendesk Reviews

1. stu14

   19 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

CanIPhish Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

CanIPhish mentions (5)

• Recommendations for user cyber security training/phishing campaign testing (UK)

  Having a good experience with CanIPhish. Relatively young, but adding features and options constantly. Devs are extremely responsive to issues and suggestions. Very reasonable costs, especially compared to KnowBe4. Source: about 1 year ago

• Phishing simulation products for MSPs

  I personally use CanIPhish. Seems to have evolved alot over the past year. https://caniphish.com/. Source: about 1 year ago

• Unique ways to test employees security awareness?

  Good budget alternative to KnowBe4 is https://caniphish.com . Not as robust as far as training/onboarding, but very simple to set up and use. Free account allows for 15 emails sent per month. Source: over 1 year ago

• Is there a phishing simulator for my elderly parents/grandparents?

  Caniphish.com has a free account, and also has a phishing reporting tool for Gmail (also one for Microsoft, but seems to be only business accounts capable). Easy to set up and use. Source: over 1 year ago

• What’s your side hustle and why ?

  Built a SaaS-based Phishing Simulation platform - https://caniphish.com/. Source: about 2 years ago