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Zendesk VS CloudYali.io

Compare Zendesk VS CloudYali.io and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

CloudYali.io logo CloudYali.io

CoPilot for your cloud teams, your cloud in a single window.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • CloudYali.io Landing page
    Landing page //
    2023-05-17

CloudYali helps you to manage Security compliance, Cost and Resource inventory in a single place. Try it for free today! Bring instant visibility across multiple accounts and regions in one place. Now get visibility into cloud resources such as EC2 instances, S3 buckets, IAM users, and many more. Our continuous compliance feature evaluates your cloud against CIS AWS Benchmark Control v1.5.0 and AWS Foundational Security Best Practices Controls. View and manage cloud cost across cloud estate in a single window.

Zendesk features and specs

No features have been listed yet.

CloudYali.io features and specs

  • Continuous Security Compliance: Yes
  • Cloud Resource Inventory: Yes
  • Resource Change History: A simple visual way to filter and view all your cloud configuration changes
  • Cloud Query: Find resources you are looking for with their attributes or with AWS tags. No coding required.
  • Cost Reporting: Yes

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

CloudYali.io videos

+ Add

Continuous AWS Security Compliance with CloudYali

More videos:

  • Demo - Simplifying AWS Resources Inventory in single window with CloudYali

Category Popularity

0-100% (relative to Zendesk and CloudYali.io)

Zendesk

CloudYali.io

Customer Support
100 100%
Customer Support
0% 0
Cloud Infrastructure
0 0%
Cloud Infrastructure
100% 100
Help Desk
100 100%
Help Desk
0% 0
Developer Tools
0 0%
Developer Tools
100% 100

User comments

Share your experience with using Zendesk and CloudYali.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and CloudYali.io

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

CloudYali.io Reviews

We have no reviews of CloudYali.io yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

CloudYali.io mentions (0)

We have not tracked any mentions of CloudYali.io yet. Tracking of CloudYali.io recommendations started around Mar 2022.

What are some alternatives?

When comparing Zendesk and CloudYali.io, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Steampipe - Steampipe: select * from cloud; The extensible SQL interface to your favorite cloud APIs select * from AWS, Azure, GCP, Github, Slack etc.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AWS Config - Cloud Monitoring

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CloudQuery - CloudQuery enables you to assess, audit, and evaluate the configurations of your cloud assets.

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