Software Alternatives, Accelerators & Startups

Zendesk VS CRMtravel

Compare Zendesk VS CRMtravel and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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CRMtravel logo CRMtravel

CRMtravel™ is the Best Travel CRM Software for travel agencies and tour operators that will help you increase your customer experience and provide a better way to manage leads and inquiries. Contact us to know more...
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • CRMtravel Landing page
    Landing page //
    2023-08-23

CRMtravel™ is a CRM system specifically designed to meet the needs of the tourism industry. We provide a comprehensive travel CRM system for each Travel and Destination Management Companies. We created an affordable solution while considering all types of travel companions. The secret to helping you forge those solid connections with your clientele and guarantee that your tour operator business keeps expanding is our travel CRM software.

We created this brief, easily understandable guide to CRM software as a starting point for your research. It can understand client service, assessment, and reporting technologies. Our CRM, explicitly created for the travel sector, is a great way to attract new clients and manage business operations while increasing productivity. Our CRM solution for travel agencies and businesses support tourism activities that bring people from their homes to different locations for work or leisure.

Our travel agent CRM system will help you better manage your interactions with customers so that they regard you as capable and deserving of their business.

To survive in this cut-throat market, operations must be automated, and your technology partner is crucial to its implementation. So please don’t hesitate to contact us. To survive in this cut-throat market, operations must be automated, and your technology partner is crucial to its implementation. So please don’t hesitate to contact us.

Zendesk features and specs

No features have been listed yet.

CRMtravel features and specs

  • Unlimited Users: Yes
  • Fully Customizable : Yes
  • Specially designed for tour and travel agencies : Yes
  • Email to Query : Yes
  • Mail Communications: Yes
  • Multiple Currency Quotations : Yes
  • Service wise voucher: Yes
  • Lead Management : Yes
  • Follow up: Yes
  • Quotations Builder: Yes
  • Masters : Yes
  • Supplier communication: Yes
  • User Management: Yes
  • Invoice & Voucher: Yes
  • Reporting Features: Yes
  • Itinerary builder: Yes
  • Operations: Yes
  • Sales and source : Yes
  • currency management: Yes
  • Documents management: Yes
  • Employees management: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

CRMtravel videos

B2B Travel CRM Software for Travel Agencies.

More videos:

  • Review - Key Features of CRMtravel Software.
  • Demo - Best Travel CRM Software for tours and travel operators

Category Popularity

0-100% (relative to Zendesk and CRMtravel)
Customer Support
100 100%
0% 0
CRM
97 97%
3% 3
Help Desk
100 100%
0% 0
Travel & Tourism
0 0%
100% 100

Questions and Answers

As answered by people managing Zendesk and CRMtravel.

What makes your product unique?

CRMtravel's answer:

Specially designed for the tour and travel industry. It is easy to use and affordable. The most interesting thing is that it is fully customizable. Our customer support is excellent. That makes CRM Travel unique.

Why should a person choose your product over its competitors?

CRMtravel's answer:

Because CRM Travel provides more features than its competitors. It is fully customizable and specially designed for tour and travel agencies. Our customer support is excellent. Features of CRM Travel make it different from its competitors.

How would you describe your primary audience?

CRMtravel's answer:

CRM Travel is specially designed for the tour and travel industry.

User comments

Share your experience with using Zendesk and CRMtravel. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and CRMtravel

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

CRMtravel Reviews

  1. Efficient Lead Management

    CRMtravel™ has made our sales team's workday so much more efficient. The permission module and dashboard have eliminated distractions and allowed them to focus on completing their tasks in a structured manner.

    🏁 Competitors: Technoheaven TMS
    👍 Pros:    The best user interface
  2. CRMtravel.in has the best customer support.

    Our travel agency has been using the CRM software for the past year and it has been a game changer for our business. The streamlined sales process and targeted marketing campaigns have led to a significant increase in bookings and revenue.

    🏁 Competitors: Travefy, Tutterfly CRM
    👍 Pros:    Great customer support|Great value for the money
    👎 Cons:    None
  3. The best travel CRM solution

    CRMtravel™ is the best lead management system, especially the easy access to import leads from Instagram & Facebook directly.

    🏁 Competitors:
    👍 Pros:    Easy to manage leads|Funnel builder for leads management
    👎 Cons:    Found none

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

CRMtravel mentions (0)

We have not tracked any mentions of CRMtravel yet. Tracking of CRMtravel recommendations started around Nov 2022.

What are some alternatives?

When comparing Zendesk and CRMtravel, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Travcrm - DeBox Global Best Travel CRM Software specially designed for travel agents, tour operators& DMC's. Which help you to improve your business and in generating leads, queries.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TraviYo - Empowering Travel Professionals.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

helloGTX - This software offers an easy to use CRM, itinerary management system with inventory or custom made along with fixed departure packages, marketing module with in built email marketing tools like e-mailer, auto follow up etc.