Software Alternatives, Accelerators & Startups

Zendesk VS D7SMS

Compare Zendesk VS D7SMS and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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D7SMS logo D7SMS

Direct7 Networks provide highly reliable and cost effective Communication sms solutions to businesses across all industries.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • D7SMS Landing page
    Landing page //
    2021-08-05

Direct7 Networks is a messaging service provider helping out organizations communicate with customers in an efficient way. The platform gets a user-friendly API with seamless integration capabilities for brands to indulge in.

Brands can also depend on the same to forward real-time alerts and appropriate notifications to their clients accordingly.

Further, Our simplified API is compliant with both Unicode as well as normal messaging requirements, which companies can forward either as single texts or in bulk.

The inbuilt API is also open to seamless customizations, where the entire framework can be revised as per the network, and messages are sent upon.

Moreover, the 2FA OTP service is cost-effective, simple, instant, and automated by nature, enabling users to get relevant tasks streamlined within just 20 seconds. Thus assuring complete security from frauds.

Above all, easy integration of plugins with pre-existing applications used by individual companies and round clock on-call support makes our service stand out from the rest.

Zendesk features and specs

No features have been listed yet.

D7SMS features and specs

  • Direct Connections: Yes
  • High Delivery Rate: Yes
  • Reliable: Yes
  • Competitive Price: Yes
  • OMNI channel Solution: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

D7SMS videos

D7SMS Zoho CRM Extension with SMS Automation & Workflow Tutorial

Category Popularity

0-100% (relative to Zendesk and D7SMS)
Customer Support
100 100%
0% 0
SMS Marketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

Share your experience with using Zendesk and D7SMS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and D7SMS

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

D7SMS Reviews

We have no reviews of D7SMS yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

D7SMS mentions (0)

We have not tracked any mentions of D7SMS yet. Tracking of D7SMS recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and D7SMS, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MyTask - MyTask is a centralized platform designed for office management, invoice management, and work management that allows a business to have the required service agility.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Digimiles - Digimiles is A2P messaging platform that enables startups, SMEs, businesses and corporate's to market their products and interact with their customers 24/7 effectively.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mtalkz - Mtalkz is a functional bulk SMS software that allows you to take your business fly with extensive support for WhatsApp API and chatbot automation.