Software Alternatives, Accelerators & Startups

Zendesk VS Deep-Talk.ai

Compare Zendesk VS Deep-Talk.ai and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Deep-Talk.ai logo Deep-Talk.ai

Deep Talk is the easiest way to turn customer and employee feedback into analytics and actionable data.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Deep-Talk.ai Landing page
    Landing page //
    2023-08-21

Deep Talk is a no-code deep learning platform to analyze text and conversational data

πŸ”₯πŸ”₯ What will you find in Deep Talk?

  • Tools to analyze general text and conversational data

  • With a few clicks you will know what your customers are talking about

  • Topic detection for conversations

  • Topic trends and evolution

  • Group different topics to follow them (Sales, Complaints, Leads, etc)

  • Wordcloud for every topic

🦾πŸ’ͺ Who uses Deep Talk?

  • Customer success teams who want to detect what kind of issues people are experimenting with, new features requested, the most frequent topics people are talking about.

  • Customer experience teams who want to detect complaints, and why the people are unsatisfied.

  • Sales teams who want to detect sales opportunities in conversations, mails, chats

  • Support teams who want to detect the most frequent issues or problems the people are having

  • AI/Analytics teams who don't want to spend months building and deploying NLP/DL models to process their data or building chatbots from zero

Deep-Talk.ai

$ Details
freemium $99.0 / Monthly (Up to 3000 rows of data )
Platforms
Browser Web
Release Date
2021 March

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Deep-Talk.ai videos

Demo

Category Popularity

0-100% (relative to Zendesk and Deep-Talk.ai)
Customer Support
100 100%
0% 0
Analytics
0 0%
100% 100
Help Desk
100 100%
0% 0
Business & Commerce
0 0%
100% 100

Questions and Answers

As answered by people managing Zendesk and Deep-Talk.ai.

What makes your product unique?

Deep-Talk.ai's answer:

Turn text into analytics with a no-code platform. Transform customer and employee feedback from any source into actionable data.

User comments

Share your experience with using Zendesk and Deep-Talk.ai. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Deep-Talk.ai

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    πŸ‘Ž Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Deep-Talk.ai Reviews

We have no reviews of Deep-Talk.ai yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Deep-Talk.ai mentions (0)

We have not tracked any mentions of Deep-Talk.ai yet. Tracking of Deep-Talk.ai recommendations started around Feb 2022.

What are some alternatives?

When comparing Zendesk and Deep-Talk.ai, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hexowatch - Your AI sidekick to monitor any page for changes

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Incorta - Incorta aggregates large complex business data in real time, eliminating the need to reshape it. No Data Warehouse. No Transformations. Real-Time Insight.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Matrix Analytics - Matrix Analytics provides custom analytics solutions to financial firms.