Software Alternatives, Accelerators & Startups

Zendesk VS Dependabot

Compare Zendesk VS Dependabot and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Dependabot logo Dependabot

Automated dependency updates for your Ruby, Python, JavaScript, PHP, .NET, Go, Elixir, Rust, Java and Elm.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Dependabot Landing page
    Landing page //
    2023-09-28

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Dependabot videos

No Dependabot videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk and Dependabot)
Customer Support
100 100%
0% 0
Security
0 0%
100% 100
Help Desk
100 100%
0% 0
Software Development
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Dependabot

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Dependabot Reviews

Streamline dependency updates with Mergify and Snyk
Luckily, we’ve been able to use GitHub bots to automate dependency management to an extent with solutions like Dependabot and GreenKeeper.
Source: snyk.io

Social recommendations and mentions

Based on our record, Dependabot should be more popular than Zendesk. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Dependabot mentions (13)

  • Be Secure and Compliant with GitHub
    GitHub integrated security scanning for vulnerabilities in their repositories. When they find a vulnerability that is solved in a newer version, they file a Pull Request with the suggested fix. This is done by a tool called Dependabot. - Source: dev.to / about 2 years ago
  • How to configure Dependabot with Gradle
    Dependabot provides a way to keep your dependencies up to date. Depending on the configuration, it checks your dependency files for outdated dependencies and opens PRs individually. Then based on requirement PRs can be reviewed and merged. - Source: dev.to / over 2 years ago
  • Yarn.lock: how it works and what you risk without maintaining yarn dependencies — deep dive
    The first approach we looked at was Dependabot - a well-known tool for bumping dependencies. It checks for possible updates, opens Pull Requests with them, and allow users to review and merge (if you're confident enough with your test suite you can even set auto-merge). - Source: dev.to / almost 3 years ago
  • 5 tools to automate your development
    Dependabot is dead simple and their punchline clearly states what it does. We started using it a couple of years back, a bit before Github acquired it. - Source: dev.to / about 3 years ago
  • Keeping dependencies up-to-date in Composer
    The most known tool for this is Dependabot. Dependabot integrates seemlessly into Github and is able to create pull requests for outdated dependencies. If you have set up automated tests on your codebase all you have to do is merge the pull request created by Dependabot. It does not get any easier. - Source: dev.to / almost 3 years ago
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What are some alternatives?

When comparing Zendesk and Dependabot, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Snyk - Snyk helps you use open source and stay secure. Continuously find and fix vulnerabilities for npm, Maven, NuGet, RubyGems, PyPI and much more.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SonarQube - SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

WhiteSource Renovate - Automate your dependency updates