Software Alternatives, Accelerators & Startups

Zendesk VS Eagle App

Compare Zendesk VS Eagle App and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Eagle App logo Eagle App

Unify your creative inspiration in one place. Store anything – inspiring images, design mockups, illustrations, screenshots and more.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Eagle App Landing page
    Landing page //
    2022-03-03

Eagle is a powerful Windows/macOS digital assets management that uses centralized management logic with a cross-reference structure to help creative professional organize digital assets.

If you have issues managing files, design assets and reference materials that:

  • You couldn’t find
  • You don’t know how to classify
  • You didn’t plan to organize
  • You don't remember you had collected or downloaded

Eagle is here to help you! Eagle focuses on 4 major designers' daily workflow, collecting, organizing, searching, and browsing, you can manage your files easily and to link quickly between different parts of your materials to create a inspirational hub/moodboard.

Features and impact you should know about Eagle:

  • No. 1 in the industry that uses cross-reference structure for design materials
  • Instantly preview materials without opening different software (support 90+ file formats such as images, videos, PDF, gif, 3ds, font, audios and more)
  • Streamline daily repetitive management work into a simple few buttons
  • Trusted by the World’s finest design teams like Microsoft, Google, Figma, Sketch
  • Eagle roadmap: https://trello.com/b/LSsVep1d/eagle-development-roadmap

Eagle App

Website
eagle.cool
$ Details
freemium $29.95 / One-off (30 days trial, No subscription, Free lifetime updates)
Platforms
Windows Mac OSX Google Chrome Safari Firefox Edge Opera
Release Date
2017 April

Zendesk features and specs

No features have been listed yet.

Eagle App features and specs

  • File manager: yes
  • Digital Asset Management : yes
  • Font Manager: yes
  • Design Tools: yes
  • Audio Management: yes
  • Video Management: yes
  • GIF viewer: yes
  • Drag and drop: yes
  • Batch Processing: yes
  • Browser Extensions: yes
  • video bookmark: yes
  • Tags: yes
  • Smart Folder: yes
  • Color Filter: yes
  • Keyword Suggest: yes
  • Inspiration: yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Eagle App videos

What is Eagle App?

More videos:

  • Demo - Introducing Eagle App
  • Review - Organize Your Design Assets Like a Pro With Eagle App
  • Review - Forget About Explorer & Finder – Mindblowing Tagging Software for Windows & Mac – Eagle App Review
  • Review - The best image organizer and file manager Eagle.cool
  • Review - Graphic Design Organization | Eagle App
  • Review - How I keep my DESIGN assets Organized - Eagle App
  • Tutorial - Overview of Library and Interface | Getting Started with Eagle

Category Popularity

0-100% (relative to Zendesk and Eagle App)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
Help Desk
100 100%
0% 0
Digital Asset Management
0 0%
100% 100

User comments

Share your experience with using Zendesk and Eagle App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Eagle App

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Eagle App Reviews

  1. Eagle App Review: good for being productive, can find files very easily

    Its very good for managing your reference materials to swipe files. It's not only for designers but for marketers as well!

    👍 Pros:    Organisation|Instant preview|Bulk tagging|Batch processing|Diverse meta search engines.
    👎 Cons:    No app for ios
  2. One of the best Digital Asset Management platform

    Eagle is one of the best Digital Asset Management platforms I have come across. Being a designer we have to manage ton of images and files day to day, using subfolders may lead to a stressful situation. With Eagle, everything is a lot easier, its interface is intuitive I get to use tags, annotations and categorizing functions to organize all my digital assets all in one place. The added browser extension works flawlessly and makes it easier to manage and save new assets. Also, the pricing is affordable with great value.
    Highly recommend it to anyone who wants to have your digital assets well organized!

    🏁 Competitors: Eagle, digiKam, Adobe Bridge
    👍 Pros:    Digital asset management|Great user experience|Easy to use|Beautiful search experience|Support lots of format|Desktop browser extension|Regular updates|Great value for the money|Cheap price
    👎 Cons:    No mobile version|None so far

Social recommendations and mentions

Based on our record, Eagle App should be more popular than Zendesk. It has been mentiond 44 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Eagle App mentions (44)

  • Ask HN: What macOS apps/programs do you use daily and recommend?
    Sketch (https://www.sketch.com/) they have brought back stand alone license without subscription hell. Handbrake - Video conversion Eagle (https://eagle.cool/) collecte and organize all design//visual inspiration at one place(this is also my default screengrab app) Monodraw - Flowchart, ASCII, Visual thinking app. - Source: Hacker News / 18 days ago
  • Ask HN: How are you tracking tools / products to try out later?
    For several years now, while reading HN and Xitter every day, I've been collecting lots of tools, projects and technical blog posts to "try out later". Most of them are never used, or stop being developed. But quite a few end up resurfacing, or being useful for new projects I start. What do you use to keep track of tools / products you want to try out later? Or for keeping a library of "state of the art" to try at... - Source: Hacker News / 3 months ago
  • Using accesskey attribute in HTML forms and links (1998)
    On that note, I think the best app I've seen for button hotkey observability is Eagle (https://eagle.cool) (ironically built in Electron), which uses a simple setup of unobtrusive tooltips that give a label for the button you hover over and whatever hotkey triggers it. - Source: Hacker News / 4 months ago
  • Am I doing too much??!
    Reference a lot. You can mix downtime and breaks with research and study. Watching cool video? Playing nice game? Something sparks your interest? Save it for reference later. I use eagle.cool for that, got a guide on how to use it on my website if you're interested. Source: 7 months ago
  • What is a piece of software that you need but doesn't exist?
    For anyone trying to find this, they meant eagle.cool. Eagle.io is very unrelated lol, took me a bit to figure out. Source: 7 months ago
View more

What are some alternatives?

When comparing Zendesk and Eagle App, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Inboard - Inboard is a Mac desktop application that helps organize your images. Perfected workflow

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pixave - The ultimate image organizer for the Mac.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GovQA Public Records - Public Records Management