Software Alternatives, Accelerators & Startups

Zendesk VS Elpha

Compare Zendesk VS Elpha and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Elpha logo Elpha

The most powerful network for women in tech.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Elpha Landing page
    Landing page //
    2023-02-04

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Elpha videos

review of the nerf elpha trooper

More videos:

  • Review - ELPHA: Dynamically deforming liver phantom

Category Popularity

0-100% (relative to Zendesk and Elpha)
Customer Support
100 100%
0% 0
Startup Community
0 0%
100% 100
Help Desk
100 100%
0% 0
Web App
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Elpha

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Elpha Reviews

We have no reviews of Elpha yet.
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Social recommendations and mentions

Elpha might be a bit more popular than Zendesk. We know about 9 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Elpha mentions (9)

  • Is There an HN for Women?
    For women in tech. It was started by a female YC employee and she then left YC employment to run it full time, with YC funding it as part of their summer 2019 batch. https://elpha.com. - Source: Hacker News / almost 2 years ago
  • Moving to SF as a black woman in tech
    This would be a great question to post to Elpha! https://elpha.com. Source: almost 2 years ago
  • Advice for improving confidence in difficult work environment
    Here are some resources she shared: Group: https://elpha.com/ Leader: https://en.m.wikipedia.org/wiki/Tracy_Chou Advice/Strategies: Https://www.npr.org/2021/06/15/1006695654/women-gender-bias-work-likeability-career-advice. Source: about 2 years ago
  • Wife has applied to 58 jobs…
    Have you heard of Elpha? It's an online community for women in tech and also has a job board. I especially love that you can filter companies by things like %women in leadership roles, remote, flexible work schedule, lactation room in the office (!), US visa support, stated compensation philosophy, 401k matching... And the list goes on. Hopefully, this helps your wife and anyone else who's in the same situation! Source: about 2 years ago
  • Looking for Engineering Leaders to help with Elpha Engineer Accelerate Program!
    Also, if you are a women in tech and would like a community to support you and/or looking for opportunities feel free to join our platform https://elpha.com/. - Source: dev.to / over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Elpha, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tech Ladies Job Board - Hire 50,000 women in tech with our new job board.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Women Make - Connect with other women makers 👱🏻‍♀️👩🏾‍🦱👩🏻

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HireHer - A direct pipeline to top female tech talent