Software Alternatives, Accelerators & Startups

Zendesk VS GlassWire

Compare Zendesk VS GlassWire and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

GlassWire logo GlassWire

Visualize network activity in detail, get notified when new apps access the network, look out for...
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • GlassWire Landing page
    Landing page //
    2023-10-20

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

GlassWire videos

Glasswire Firewall Review | Tested against Ransomware

More videos:

  • Review - BEST FIREWALL.... EVER?! // GlassWire Review - Personal Security & Privacy Monitoring
  • Review - Master Your Network With Glasswire 2.0

Category Popularity

0-100% (relative to Zendesk and GlassWire)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Firewall
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and GlassWire

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

GlassWire Reviews

Best firewall software of 2024
Probably its best feature is the presentation of detailed statistics of network usage broken down by IP/Host, application, and type of network traffic. GlassWire has an ‘Ask to Connect’ mode to allow or deny new app connections. And you can create custom profiles, for instance, when you’re connected to your home WiFi or when you’re at work.
Best Free Firewalls for Windows, Mac & Android in 2024
GlassWire monitors incoming and outgoing traffic to protect against intrusions. It’s among the most beginner-friendly and intuitive firewall programs I’ve seen. The app provides useful graphs that make it easy to tell what each process is doing. Once you’re in the app, you’ll see 5 tabs that highlight the following details:
Source: www.wizcase.com
10 Best Free Firewall Software for Windows in 2024
The software in the list have different priorities, some of them are great for features, security, and privacy, the others have an edge on pricing. For optimal protection and prevention from threats, we would recommend you to go for ZoneAlarm, Comodo Firewall, or Glasswire. If you want visibility and control of your applications, then go for Peerblock, or Tinywall. The best...

Social recommendations and mentions

Based on our record, Zendesk should be more popular than GlassWire. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

GlassWire mentions (2)

  • What is the use of an Av when it can be bypassed easily?
    Don’t use netstat use Glasswire as it will help to monitor your network and let you know to where your data is being sent, including the file/service which is sending it. Source: almost 2 years ago
  • Bandwidth - 20p-40p per day passive.
    I run the app behind pihole with sinkhole but if your looking to monitor the traffic it sends to see if its any good for you use something like glasswire.com The free version will allow you to monitor the outgoing traffic. Source: about 2 years ago

What are some alternatives?

When comparing Zendesk and GlassWire, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TinyWall - Lightweight and non-intrusive firewall

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Windows 10 Firewall Control - Windows 10 Firewall Control: simple and exhaustive solution for applications network activity controlling and monitoring.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Little Snitch - Little Snitch is a firewall application that monitors and controls outbound internet traffic.