Software Alternatives, Accelerators & Startups

Zendesk VS GoCardless

Compare Zendesk VS GoCardless and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

GoCardless logo GoCardless

UK's leading online direct debit provider
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • GoCardless Landing page
    Landing page //
    2023-02-10

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

GoCardless videos

GoCardless - What happens when GoCardless Fails to Collect a Payment - How to Collect Money

More videos:

  • Tutorial - How to explain GoCardless and Direct Debit to your customers
  • Review - The power of gocardless

Category Popularity

0-100% (relative to Zendesk and GoCardless)
Customer Support
100 100%
0% 0
Online Payments
0 0%
100% 100
Help Desk
100 100%
0% 0
Recurring Billing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and GoCardless

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

GoCardless Reviews

We have no reviews of GoCardless yet.
Be the first one to post

Social recommendations and mentions

GoCardless might be a bit more popular than Zendesk. We know about 7 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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GoCardless mentions (7)

  • GnuCash Tutorial and Concepts Guide
    [ActualBudget](https://actualbudget.org/) supports open banking via [GoCardless](https://gocardless.com/). GoCardless (previously nordigen) deal with meeting the Open Banking standards and connecitng to all the banks and provide you with a fairly straightforward API for it. - Source: Hacker News / 8 months ago
  • Ask HN: Who is hiring? (April 2023)
    GoCardless | Software Development Engineer - Core Infrastructure | Full-Time | ONSITE | Riga, Latvia | https://gocardless.com We’re an award-winning London-based fintech, with additional offices in Riga, Paris, Melbourne and New York. Now we are searching for engineers interested in infrastructure management and the site reliability engineering problem space. Do you enjoy working with the tech stack below? - Source: Hacker News / about 1 year ago
  • Show HN: List of Stripe Alternatives
    Seems like every time there's a negative Stripe story on here, the inevitable question, "any alternatives?" gets asked. Hell, I was tempted to ask myself. Instead, I decided to search hn.algolia.com to see for myself what others have recommended in the past. Might as well share the list with y'all, make it meta. -- 2Checkout | https://www.2checkout.com Adyen | https://www.adyen.com Amazon Pay |... - Source: Hacker News / over 1 year ago
  • Is it GoCardless an accepted mean of payment ?
    I live in England as a guardian, and the agency collects the License Fee (aka rent) + Service charge through this "payment institution" called GoCardless. Https://gocardless.com/ I don't know which other services they provide, but basically what they require for me is to set up a pseudo Direct-Debit with them in which you give out your card details. The fact is that I have been in arrears for literaly one day,... Source: almost 2 years ago
  • Is anyone interested in partnering up? (Europe)
    With that being said, I found today a competitor in this space: https://gocardless.com. I think I can still offer bank transfer payments for way lower than them, but let's see. Source: about 2 years ago
View more

What are some alternatives?

When comparing Zendesk and GoCardless, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chargebee - Chargebee lets you manage subscriptions and payments at scale, handle custom recurring billing scenarios, reduce subscription churn and simplify accounting.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zuora - Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business.