Software Alternatives, Accelerators & Startups

Zendesk VS Greenhouse

Compare Zendesk VS Greenhouse and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Greenhouse logo Greenhouse

Greenhouse Software makes companies great at hiring.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Greenhouse Landing page
    Landing page //
    2022-05-05

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Greenhouse videos

✅Greenhouse: Best Greenhouse (Buying Guide)

More videos:

  • Review - Review of the Harbor Freight greenhouse 6x8 ft item # 47712
  • Review - Amazon Put-together Greenhouse Unboxing, Assembly and Review

Category Popularity

0-100% (relative to Zendesk and Greenhouse)
Customer Support
100 100%
0% 0
Hiring And Recruitment
0 0%
100% 100
Help Desk
100 100%
0% 0
Recruitment
0 0%
100% 100

User comments

Share your experience with using Zendesk and Greenhouse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Greenhouse

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Greenhouse Reviews

Best Recruiting Softwares for Small Business
Greenhouse is a cloud-based recruiting and onboarding software platform designed to streamline the hiring process for organizations of all sizes. It offers a variety of tools and features to help employers manage job postings, applicant tracking, interviews, and onboarding, all from a single, easy-to-use platform.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Greenhouse. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Greenhouse mentions (4)

  • Trouble finding a job
    I applied a ton on LinkedIn and reached out to recruiters through there. greenhouse.io is also a good one. Otherwise, Google is your best friend, and I'd hand pick positions that make you apply directly on the company website rather than 3rd party. Source: almost 2 years ago
  • job application forms suck
    It's insane how shit some of these application forms are. Why can't every company have something like greenhouse.io so I don't have to make a fucking account to send you my resume and then fill out a bunch of the same info anyway. Source: almost 2 years ago
  • With online job applications, how do I apply for one job posting but indicate that I'm open to others?
    Many jobs use services like greenhouse.io to post their jobs, and each job posting has an application form right on the listing. I'm applying to several companies where I'd be happy in several different positions (e.g. SWE on team X, SWE on team Y, SWE on team Z). Should I be filling out each form separately? Should I fill out just one but indicate that I'm open to other roles? Should I be trying to track down a... Source: about 2 years ago
  • Need some help/advice with my resume and finding a new role.
    I'd say I am not anti social, and I do get along well with people. No problem working in a team or by myself. I definitely get what you're saying though about looking like another It guy, but I just don't know what to edit. I wonder if my resume even makes it to a real person and isn't just being thrown out. I've noticed 99% of the jobs I apply for all use the same greenhouse.io format, and I never ever hear back... Source: about 3 years ago

What are some alternatives?

When comparing Zendesk and Greenhouse, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LinkedIn Recruiter - LinkedIn Recruiter is a recruiting tool to hire talent from LinkedIn.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Breezy.hr - A Modern Hiring Tool for the Entire Team. A uniquely simple, visual hiring tool you and your team will love.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Workable - Hire better with Workable. Post to the top job boards and enjoy a simple, intuitive applicant tracking system, made for teams. Start a free trial today.