Zendesk VS greytHR

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

greytHR

Essential HR Business Tools To Survive And Thrive

Landing page //
2024-05-06

Landing page //
2023-09-05

The greytHR Platform is a suite of cloud HR solutions for small and medium enterprises (SMEs). It offers productivity tools for better people management, simpler HR processes, and professional delivery of HR services. The Employee Portal for the manager and employee self-service leads to better employee engagement and all-around time savings.

The greytHR software is used by 20000+ customers and 2 million users in India and the Middle East.

Salient Features:

● Core HR ● Onboarding software ● Employee lifecycle management ● Leave & Attendance management ● Payroll management (for India and Middle East) ● 100% HR Compliances (for India & Middle East) ● Document management ● HR Reports and Analytics ● Employee Portal and mobile app ● Integrations & REST API.

greytHR is much more than just great software. We take pride in our passionate service, a vibrant HR community, and helpful learning resources.

greytHR is ISO 27001:2013 certified and offers 99.95% uptime and real-time service status.

With enterprise-class delivery, training, and project management, 360-degree customer service, AI chat, support desk, telephone support, webinars, FAQs, DIY videos, knowledge forums, and communities, greytHR delivers an awesome experience to every customer.

Zendesk

Website: zendesk.com
Pricing URL: Official Zendesk Pricing
$ Details: -
Platforms: -
Release Date: -

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greytHR

Website: greythr.com
Pricing URL: Official greytHR Pricing
$ Details: freemium $50.0 / Monthly (+ $2 PEPM. Pricing starts at INR. 3495 for customers in India)
Platforms: Browser Android iOS Web
Release Date: 2008 August
Startup details
Country: India
State: Karnataka
City: Bengaluru
Founder(s): Girish Rowjee
Employees: 250 - 499

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Zendesk features and specs

No features have been listed yet.

greytHR features and specs

Payroll Management: Yes
Payroll reports: Yes
Employee Management: Yes
Employee onboarding: Yes
Employee directory: Yes
Employee Self Serve: Yes
Employee intranet portal: Yes
Employee Document Management: Yes
Attendance Recording/Monitoring: Yes
Attendance Tracking: Yes
Attendance Management: Yes
Leaves Tracking: Yes
Leave and Gratuity Details: Yes
Expense Tracking: Yes
Expenses management: Yes
Task management: Yes
Asset Management: Yes
Payroll Compliance India: Yes
Payroll Compliance United Arab Emirates: Yes
Payroll Compliance Saudi Arabia: Yes
Payroll Compliance Oman: Yes
Payroll Compliance Qatar: Yes

Zendesk videos

+ Add

Zendesk Overview Demo

greytHR videos

+ Add

greytHR Overview

Category Popularity

0-100% (relative to Zendesk and greytHR)

Zendesk

greytHR

Customer Support

100 100%

Customer Support

0% 0

HR

0 0%

HR

100% 100

Help Desk

100 100%

Help Desk

0% 0

HR Tools

0 0%

HR Tools

100% 100

User comments

Share your experience with using Zendesk and greytHR. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and greytHR

Zendesk Reviews

stu14

23 days ago

Clunky & awful customer service
Would give them 0/5 if I could!

🏁 Competitors: HubSpot, Freshdesk

👎 Cons: Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024

Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.

Source: www.bolddesk.com

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.

Source: www.helpscout.com

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Top 13 Freshdesk alternatives and competitors for 2024

Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.

Source: www.zendesk.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

greytHR Reviews

Subha

| HR at ATAS LLC | 7 months ago

greythr is powerful and affordable for small business
We have been using greythr software for many months and seeing considerable value in employee data management, salary process, and workforce management. Mobile app is a big plus. Also highlight the affordable rates and helpful support service. Thank you for all

👍 Pros: Excellent features|Affordable price|Great customer support|Super simple|Compliance

GreytHR Vs Keka HRMS Vs Zoho People: A Comparative Study of HRMS Software

Analytics and Insights: greytHR also provides a plethora of visual tools and interactive dashboards for faster and seamless management of analytics. It automates payroll related tasks and helps generates accurate payslips. This HRMS software also assist with managing statutory deductions, and much more.

Source: www.techjockey.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

greytHR mentions (0)

We have not tracked any mentions of greytHR yet. Tracking of greytHR recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and greytHR, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Keka - Keka is India's most desired HR & Payroll software. Keka's HR Payroll software help organizations create the best employee experience EVER! check for a free trial.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BambooHR - Personalized HR software for SMBs

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

sumHR - sumHR is a modern, delightful, and extremely easy to use Human Resource Management Software that helps startups and SMEs streamline their HR & payroll processes. We are on a mission to change the way companies look at Human Resource Management. W...