Software Alternatives, Accelerators & Startups

Zendesk VS Honey

Compare Zendesk VS Honey and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Honey logo Honey

Honey is a browser extension that automatically finds and applies coupon codes at checkout with a single click.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Honey Landing page
    Landing page //
    2022-07-03

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Honey videos

Honey Extension Review — Is It Any Good?

More videos:

  • Review - Honey App - SCAM & Invasion of Privacy (Facebook, Google, PizzaHut SCAM)
  • Review - my PERSONAL experience using honey (coupon finder browser extension)

Category Popularity

0-100% (relative to Zendesk and Honey)
Customer Support
100 100%
0% 0
Online Shopping
0 0%
100% 100
Help Desk
100 100%
0% 0
Coupons
0 0%
100% 100

User comments

Share your experience with using Zendesk and Honey. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Honey

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Honey Reviews

  1. I always get a great deal

    Honey are brilliant for their offers for takeaways mainly, I once also saved over £30 when purchasing protein in bulk on a single order.


25 Best Coupon Websites
The Honey app is a free app that does your coupon hunting for you. When you shop using the Honey browser extension, Honey will scour the net for you and find any available coupons for items you’re shopping for.
16 Best Coupon Apps of 2022
Life’s about to get a whole lot sweeter! Allow us to introduce you to Honey, one of the best coupon apps (in our opinion). Install the app on your Chrome browser, and Honey will search through the best coupons available for the website you’re shopping on. It’ll even apply it to your cart at checkout—with no hassle for you. Yeah, it’s amazing.
Best Coupon Apps for Online Shopping
Honey is a great option for those who want to enjoy prompt savings. With its app and browser extension, Honey automatically looks for and applies coupon codes to your online shopping cart.

Social recommendations and mentions

Based on our record, Honey should be more popular than Zendesk. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Honey mentions (14)

  • Making the most of constant Flight and Accommodation purchases?
    Everything else I use joinhoney.com just to collect cashback on purchases. Source: over 1 year ago
  • Vessi opens first brick and mortar store in Metrotown.
    Joinhoney.com is probably the most popular one. it's an extension (i think a phone app as well) and when you're shopping it will popup with a coupon code for the store if there is one available, either from the net or their own. Source: over 1 year ago
  • Discount Codes
    I used GIFT15 the other day but you should get honey just to make sure you're getting the best deal! Source: over 1 year ago
  • There is a mustard shortage in France and the only one left is, the American one.
    And similarly, Honey is a browser extension that automatically finds and applies coupon codes at checkout with a single click. Visit joinhoney.com and use promo code KOKIRI to start saving today. Source: about 2 years ago
  • [SSD] 1TB WD SN850 M.2 NVMe SSD - $82.98
    You have to download the Honey extension from joinhoney.com and make an account and link it to Paypal. When you go to the Gamestop product page for this drive it pops up on the top right and says activate deal. Then you just checkout like normal and when they confirm your purchase they give you honey gold which you can redeem for money through a Paypal transfer. I will say keep a screenshot of the deal activated... Source: about 2 years ago
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What are some alternatives?

When comparing Zendesk and Honey, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RetailMenot - The RetailMeNot mobile app allows you to find deals on the go for both online shopping and in store shopping.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Slickdeals.net - Slickdeals: The Best Deals, Coupons & Discounts on everything

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Dealspotr - Dealspotr is like Wikipedia for deals.