Software Alternatives, Accelerators & Startups

Zendesk VS IOctopus

Compare Zendesk VS IOctopus and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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IOctopus logo IOctopus

IOctopus is an online mind map service for a dive deep into the mind for the best ideas.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • IOctopus Landing page
    Landing page //
    2023-08-30

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

IOctopus videos

No IOctopus videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk and IOctopus)
Customer Support
100 100%
0% 0
Brainstorming And Ideation
Help Desk
100 100%
0% 0
Idea Management
0 0%
100% 100

User comments

Share your experience with using Zendesk and IOctopus. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and IOctopus

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

IOctopus Reviews

We have no reviews of IOctopus yet.
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Social recommendations and mentions

Zendesk might be a bit more popular than IOctopus. We know about 7 links to it since March 2021 and only 6 links to IOctopus. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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IOctopus mentions (6)

  • Tree-like, organic, curved, fat-to-thin lines and words - Ayoa / iMindMap alternatives
    There is a tool that was presented here, that looks like Ayoa: Octopus. Source: 12 months ago
  • free mind map service for teachers and students
    Hi! I would just like to let you know that the IOctopus mind maps have made it possible to get free access for teachers, students and other educators. So if you are in education and have been looking for a awesome free online service, welcome you to try it! https://ioctopus.online/. Source: about 1 year ago
  • Can someone recommend a mind map tool which can be used to publish online
    Hi, IOctopus has a free plan, it is nice service and allows you to share links to the map, embed an interactive map on your website and there is export to images. Source: over 2 years ago
  • Software suggestions ?
    Hi, check out IOctopus.online. It works on all devices, as it is an online service. There is a free plan, and there are inexpensive paid extended versions. Source: over 2 years ago
  • Oraganic maps
    Try IOctopus https://ioctopus.online/ , it has flexible organic branches-tentacles, maybe what you're looking for. Source: over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and IOctopus, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TiddlyMap - An interactive concept- and mind-mapping plugin for the personal note-taking software TiddlyWiki based on the Vis.js library. It's free and open-source!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Minzel - Minzel is a beautiful and free mindmapping tool built for creatives and gives you the power to...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Wisdomap - Wisdomap Medicine is a study aid that helps medical students create differential diagnoses and suitable management plans from a presenting complaint and structured revision notes.