Software Alternatives, Accelerators & Startups

Zendesk VS Macro Deck

Compare Zendesk VS Macro Deck and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Macro Deck logo Macro Deck

Use smartphone as macropad for pc
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Macro Deck Landing page
    Landing page //
    2023-07-30

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Macro Deck videos

Turn your Android phone into an Elgato Stream Deck! - Macro Deck Tutorial

More videos:

  • Review - FREE STREAM DECK ALTERNATIVE for the Elgato Stream Deck! Macro Deck Android App Review 2020

Category Popularity

0-100% (relative to Zendesk and Macro Deck)
Customer Support
100 100%
0% 0
Entertainment
0 0%
100% 100
Help Desk
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

Share your experience with using Zendesk and Macro Deck. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Macro Deck

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Macro Deck Reviews

We have no reviews of Macro Deck yet.
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Social recommendations and mentions

Macro Deck might be a bit more popular than Zendesk. We know about 9 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Macro Deck mentions (9)

  • Use Surface Pro 4 as Input Switcher
    I've looked at OBS Remote and macrodeck.org, deckboard.app, but these are all for changing scenes on the same device. I'd like something similar to a Crestron switch panel, but on my Surface Pro 4 instead. Source: about 1 year ago
  • Is making the switch from SLOBS to OBS a good idea?
    Also, if you do not have an Elgato Stream Deck, it has way more compatibility with Deckboard and MacroDeck (apps that let you use your phone as a Stream Deck). Source: about 1 year ago
  • Is it possible to use a laptop as a stream deck?
    You can use MacroDeck for that. Works over the network, you'd open it in the browser of your Laptop. Cheers! :). Source: about 1 year ago
  • Just finished my budget stream deck!
    If you'r ein the market for something fully free - as in: No cost and open source - I can also recommend https://macrodeck.org/. Source: about 1 year ago
  • Open source StreamDeck alternative
    I know there are some alternative solutions that works with smartphones such as touch-portal and macrodeck but they have some things that I don't like. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Macro Deck, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TouchPortal - Touch Portal is a companion app to control a PC or a Mac by using a deck of buttons to improve the workflow & productivity of game streamers, content creators and professionals.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Deckboard - Deckboard helps you create macros for Windows PC and launch them on your phone.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Elgato Stream Deck Mobile - Stream Deck Mobile brings professional stream control, powerful integrations, and the Stream Deck workflow to your iPhone or Android. That’s 15 fully customizable buttons poised to launch unlimited actions. All at your fingertips – and wireless.