Software Alternatives, Accelerators & Startups

Zendesk VS OpenWidget

Compare Zendesk VS OpenWidget and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

OpenWidget logo OpenWidget

Free website widgets for enhancing your pages' capabilities and connecting with website visitors. Build customers' trust and close more sales!
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • OpenWidget Landing page
    Landing page //
    2023-04-21

Free Website Widgets and Plugins by OpenWidget

Building relationships with your customers is tough. With so many touchpoints handled by so many tools, anything that can go wrong will go wrong, right? OpenWidget was made to fix that.

OpenWidget is a free website widget giving both you and your customers immediate access to features like:

  1. Contact Form – it’s the simplest method of online contact. Resolve all doubts regarding your products or shipping, and make more sales as a result.
  2. Product Cards – catch the interest of store visitors by promoting your special offers in a beautiful way. Simply copy a link to your product, and boom: your card is ready!
  3. FAQ Template – let people find answers to common questions before they even ask them: wherever they are, whenever they need it.
  4. Bug Report
  5. Contact Form
  6. Feedback Form
  7. Website Visitor Counter
  8. Instagram Feed Widget
  9. Google Reviews

And with our AI-enhanced onboarding and product configuration, setting it up will be a breeze! There are many more features to come, and as OpenWidget is compatible with any modern e-commerce platform, you can start turning visitors into customers in a matter of minutes. All of that without any costs!

We are constantly working on additional ways to help you build credibility and convert more website visitors into customers. Sign up to don't miss out on more free features that are on the way!

OpenWidget

$ Details
free
Platforms
Shopify Wordpress Squarespace BigCommerce WooCommerce
Release Date
2022 November

Zendesk features and specs

No features have been listed yet.

OpenWidget features and specs

  • Contact Form: Yes
  • FAQ Module: Yes
  • Product Cards: Yes
  • AI-enhanced onboarding: Yes
  • AI-enhanced configuration: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

OpenWidget videos

Add OpenWidget to the block theme in Wordpress

More videos:

  • Demo - Add OpenWidget to classic theme in Wordpress

Category Popularity

0-100% (relative to Zendesk and OpenWidget)
Customer Support
100 100%
0% 0
Customer Service
96 96%
4% 4
Help Desk
100 100%
0% 0
Social Media Tools
0 0%
100% 100

User comments

Share your experience with using Zendesk and OpenWidget. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and OpenWidget

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

OpenWidget Reviews

  1. Good widget plugin

    Works as described

  2. Good, reliable widget

    I got it to work on my website within seconds

    🏁 Competitors: Elfsight, Google Tag Manager
    👍 Pros:    Quick and easy|Reliable|Super fast|Convenience
    👎 Cons:    A lot of widgets still in the works
  3. Free widget with nice features

    Easy installation thank to wordpress plugin, they are constantly adding new features

    🏁 Competitors: Elfsight, Intercom, Zendesk, Olark
    👍 Pros:    Free|Easy to use|Many built-in features
    👎 Cons:    No api yet

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

OpenWidget mentions (0)

We have not tracked any mentions of OpenWidget yet. Tracking of OpenWidget recommendations started around Jan 2023.

What are some alternatives?

When comparing Zendesk and OpenWidget, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Elfsight - All-in-One platform with 80+ widgets designed to solve any of your website tasks. Customizable Social Feeds, Reviews, Forms, Chats, and many more widgets to increase brand credibility, engage more customers, and skyrocket your sales!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Behold.so - Easy Instagram feeds for busy devs

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Walls.io - Walls.io is an all-in-one social wall solution that allows you to collect, curate, and display content in an easy-to-customize feed. You can collect content from multiple social media platforms or let your audience post content directly on your wall.