Software Alternatives, Accelerators & Startups

Zendesk VS Perplexity.ai

Compare Zendesk VS Perplexity.ai and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Perplexity.ai logo Perplexity.ai

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  • Zendesk Landing page
    Landing page //
    2024-05-06
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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Perplexity.ai videos

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Category Popularity

0-100% (relative to Zendesk and Perplexity.ai)
Customer Support
100 100%
0% 0
AI
0 0%
100% 100
Help Desk
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Perplexity.ai

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Perplexity.ai Reviews

  1. Cool and Awesome

    I just love it


Best 5 AI Chatbots of 2024
Diverging from conventional chatbot paradigms, Perplexity AI operates more akin to a search engine, yet retains its potency as a formidable AI chatbot. Unlike ChatGPT or Bard, Perplexity AI offers users a choice among a diverse array of large language models, including Google's Gemini, OpenAI's GPT-4, and Anthropic's Claude 2.1 models. This multifaceted approach enables...
Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
Perplexity AI is also powered by large language models (OpenAI API). You can see it collecting information from various popular platforms like Wikipedia, LinkedIn, and Amazon. However, it's still in the beta phase, so it sometimes can pick up the information as it is, leading to plagiarized content.
Source: writesonic.com

Social recommendations and mentions

Based on our record, Perplexity.ai should be more popular than Zendesk. It has been mentiond 61 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Perplexity.ai mentions (61)

  • How to Get Started with AI for Business
    Perplexity AI - Quickly search for and gather information. - Source: dev.to / 2 months ago
  • Vector Search is Eating the Web
    The way we search for stuff on the web is changing thanks to two popular techniques that are rising with the tide of AI: Vector Search and Retrieval Augmented Generation (RAG). These techniques are reshaping the landscape of search technologies, giving rise to answering engines like Perplexity over traditional search engines like Google. - Source: dev.to / 2 months ago
  • Learn by helping others
    Most of the time, I just google the error or problem (or lately using https://perplexity.ai/ or https://www.phind.com/ and paste the whole question), check some links, and already have the answer. - Source: dev.to / 4 months ago
  • Directory-social network project around SHARED THREADS
    Finally (after 15 days), I have a potential interesting project: setting up a public directory to compile queries already made on perplexity.ai and voluntarily shared by the author with the "share" button. Visitors will have a search box to find stored queries related to their interests (I will use my own embedding database for this), and they can read part of the thread right there, inviting them to visit the... Source: 7 months ago
  • AI multi prompt browser extension
    My choice has been to use more than one. Specifically, in my day-to-day work, I use: ChatGPT, Phind, Bard, and Perplexity. These guarantee a wide range of responses that I can assess each time. - Source: dev.to / 9 months ago
View more

What are some alternatives?

When comparing Zendesk and Perplexity.ai, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatGPT - ChatGPT is a powerful, open-source language model.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Bard AI - Bard is your creative and helpful collaborator to supercharge your imagination, boost productivity, and bring ideas to life.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Poe - Fast, helpful AI chat from Quora