Software Alternatives, Accelerators & Startups

Zendesk VS Scale

Compare Zendesk VS Scale and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Scale logo Scale

Get human tasks done with just one line of code.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Scale Landing page
    Landing page //
    2023-05-06

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Scale videos

BEST SMART SCALES! (2020)

More videos:

  • Review - Top 5 BEST Smart Scale (2020)
  • Review - Are Body Fat % Scales SCAMS?! | Keltie O'Connor

Category Popularity

0-100% (relative to Zendesk and Scale)
Customer Support
100 100%
0% 0
Transcription
0 0%
100% 100
Help Desk
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Scale

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Scale Reviews

Top Video Annotation Tools Compared 2022
In this blog, we’ll quickly explore annotation platforms and the features they offer to help improve the video annotation process. We’ll be looking closely at six big names in the video annotation market: Innotescus, Dataloop, Scale, V7, SuperAnnotate, and Labelbox.
Source: innotescus.io

Social recommendations and mentions

Scale might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Scale mentions (10)

  • Need help
    Hello guys hope everyone is doing well. I just wanted to know how can we create https://scale.com/ this type of hero section in Webflow. I want to create this for a client and if you scroll down the logo section it becomes marquee on mobile breakpoint. Source: 7 months ago
  • ChatGPT is Powered by $15-an-Hour Contractors
    Companies like Tesla literally hired people to stare at pictures all day from their cameras and identify objects, that's how you get the AI to a state where it can learn itself. There's literally multi-billion dollar startups like ScaleAI that are help solving this manual issue. It's not the 'gotcha' that this article is trying to make it out to be. Source: about 1 year ago
  • Hack website jumped the shark - 100 strong against this obamanation
    Scale.com doesn't even work. Now my phone is covered in cracks and barbecue sauce. Source: over 1 year ago
  • How to make text rotate "towards me" in CSS or JavaScript
    This question's a bit hard to articulate but.. How do you produce this effect from https://scale.com/ , the part at the very top of the page where it goes BETTER DATA, BETTER AI/SCALABLE AI/FASTER AI, that rotating effect? Source: over 1 year ago
  • Any programmers here who wants to meet and study together
    For example I have seen that all of the kaggle grand masters have a really strong machine. And companies like openai uses data set from scale.com to make something like dalle. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Scale, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Descript - Text-based audio editor and automated transcription

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Spext - Convert your speech, podcasts and videos to text.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Headliner - Promote your podcast, radio show or blog with video