Zendesk Reviews

1. stu14

   14 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Segment Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Segment mentions (41)

• Networking cant be easier than this

  And importantly the user data: like the signup, login events, message events back and forth between the user and AI, page visits etc are tracked with the help of Twilio segment. - Source: dev.to / 4 days ago

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Segment.com — Hub to translate and route events to other third-party services. 100,000 events/month free. - Source: dev.to / 5 months ago

• We made a tool to detect big signups to your SaaS app. Want to be a beta tester?

  Our app – Upollo – connects with your app event data (like Segment) and payment data (like Stripe) to analyze your users and instantly figure out if someone is an important player in your industry. We also help you convert more users, reduce churn, and expand single seats to teams within a company. We're SOC 2 certified and we take data security very seriously. Source: 7 months ago

• Ledger Live has massive user tracking embedded in it. Here's a fork with all 3rd party trackers removed. See link in comments for context

  Api.segment.io is an API for Twilio for data collection. Source: 7 months ago

• Best Workflow Automation Software to Streamline Your Development Process

  Twilio Segment caters more to marketing and analytics use cases, offering a customer data platform (CDP) to manage customer data across various channels. Twilio Segment provides comprehensive customer data management by taking complex data from your applications, transforming it into a unified source, and subsequently linking it to various platforms. While its primary focus is on marketing, it can be integrated... - Source: dev.to / 10 months ago