Software Alternatives, Accelerators & Startups

Zendesk VS Sendy

Compare Zendesk VS Sendy and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Sendy logo Sendy

Sendy is a self hosted newsletter app that sends emails 100x cheaper via Amazon SES
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Sendy Landing page
    Landing page //
    2023-10-20

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Sendy videos

Email Marketing With Sendy - Review & Tutorial

More videos:

  • Review - Why I Decided To Get Rid Of Get Sendy.co & What I Use Now
  • Review - Sendy Review - Self Hosted Autoresponder, Affordable Alternative

Category Popularity

0-100% (relative to Zendesk and Sendy)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Newsletter Marketing
0 0%
100% 100

User comments

Share your experience with using Zendesk and Sendy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Sendy

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Sendy Reviews

Cheap Email Marketing Services: 6 Great Budget Tools Compared
💸 cheapest Sendy: For a one-time fee, you can install the Sendy software on your own server and then affordably deliver emails via Amazon SES.
Source: themeisle.com
Any good Mailchimp alternatives?
Separately, been keeping a list of Mailchimp alternatives. Sendfox works pretty well, and I plan to try out Sendy sometime soon.
7 Cheaper Mailchimp Alternatives to Consider in 2019
Once you install Sendy on your own server, you’ll connect to Amazon SES to send the actual emails, which costs just $0.0001 per email (maybe an easier way to look at that is $1 per 10,000 emails). Plus, there’s no cost for more subscribers, which makes it a great option for big lists.

Social recommendations and mentions

Based on our record, Sendy should be more popular than Zendesk. It has been mentiond 42 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Sendy mentions (42)

  • Stalwart mail server (self-hosted all-in-one mail server) now as an admin webui
    And if you are looking for an easy-to-use UI on top of SES, consider this app https://sendy.co/ which is downloadable and self-hosted. Tbh I haven't used it in a few years but it was super useful. I see it's a one-time cost of $69 (used to be $29 but that was over a decade ago). - Source: Hacker News / 3 months ago
  • Show HN: I built a tool to send 10k emails for $1 via AWS
    For those looking for a self-hosted solution which doesn’t require a monthly payment, there’s Sendy. https://sendy.co/ Mail Layer seems to do a bit more, do pick your tradeoff. As for feedback on the page, the mobile design isn’t exactly broken but it does have a number of problems. It’s so squished at the top it reads:
        Mail.
    - Source: Hacker News / 6 months ago
  • What email service do you use for your campaigns and how much do you pay?
    I've been using Sendy for a few years now without any issues. It sends emails through Amazon SES which is dirt cheap ($1 per every 10,000 emails sent). It is self-hosted so you'll need to take server costs into account. It also doesn't have a ton of the automations that MailChimp and other services have, but if you're mostly just sending email campaigns it has what you need. But it's well-maintained and hasn't... Source: 7 months ago
  • Ask HN: Better Mailchimp Alternative?
    Pay for speed, if you don’t care about speed, pay little https://sendy.co. - Source: Hacker News / 8 months ago
  • Starlab Pre-Alpha Playtesting, Mailing Lists, and Steam Key distribution
    Greaaaat.... I could have used Mail Chimp, or any one of a dozen free-at-first then pay-per-month services. Game Dev is insanely expensive already, I only take on monthly subscriptions when I'm cornered so I looked for an alternative. I found Sendy https://sendy.co/ where you can pay once but with the caveat that you have to have your own LAMP server and deploy it yourself. They have a pay service to deploy this... Source: 9 months ago
View more

What are some alternatives?

When comparing Zendesk and Sendy, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MailerLite - Affordable Email Marketing Software. Get all features (Segmentation, Automation, A/B testing) for up to 1,000 subscribers & send unlimited emails for free!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GetResponse - Email marketing from GetResponse. Send email newsletters, campaigns, online surveys and follow-up autoresponders. Simple, easy interface. FREE sign up.