Software Alternatives, Accelerators & Startups

Zendesk VS Sharegate

Compare Zendesk VS Sharegate and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Sharegate logo Sharegate

Sharegate simplifies the migration and management of SharePoint, Office 365, and OneDrive for...
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Sharegate Landing page
    Landing page //
    2023-09-30

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Sharegate videos

ShareGate SharePoint Migration Tool Review

More videos:

  • Demo - ShareGate Desktop's product demo
  • Review - Sharegate in 5 minutes - Manage, migrate and secure Office 365 & SharePoint

Category Popularity

0-100% (relative to Zendesk and Sharegate)
Customer Support
100 100%
0% 0
Data Migration
0 0%
100% 100
Help Desk
100 100%
0% 0
SharePoint
0 0%
100% 100

User comments

Share your experience with using Zendesk and Sharegate. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Sharegate

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Sharegate Reviews

We have no reviews of Sharegate yet.
Be the first one to post

Social recommendations and mentions

Zendesk might be a bit more popular than Sharegate. We know about 7 links to it since March 2021 and only 6 links to Sharegate. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Sharegate mentions (6)

  • List of pages
    If you are wanting to migrate actual content/pages, Sharegate is great for this. You can get a free trial version. https://sharegate.com/. Source: over 1 year ago
  • Tool to export SPO site files to HTML
    I have found migration type tools like this https://sharegate.com/ or as a manual solution this article https://learn.microsoft.com/en-us/answers/questions/324455/word-document-into-a-web-page-in-sharepoint.html but these don't seem to fit the bill what is needed in our business. Source: over 1 year ago
  • BitTitan alternative for SharePoint Online to SharePoint Online
    I've had a few clients use ShareGate. Haven't used it myself. Source: over 1 year ago
  • My company has just been bought - They're looking to merge our tenant into theirs
    Microsoft doesn't have built-in solutions for migrating data between tenants, so you or your consultant will need to use third party tools. The consultant we hired used Quest (https://www.quest.com/migration-manager/) for migrating Exchange data like mailboxes/groups and OneDrive. For SharePoint and Teams, the consultant used ShareGate (https://sharegate.com/). Source: over 1 year ago
  • Best way to move files from OneDrive to Sharepoint
    I wasn't involved with this project but my last company really liked Sharegate https://sharegate.com. Source: over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Sharegate, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AvePoint - AvePoint is the established leader in enabling enterprise collaboration across platforms and...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Saketa Sharepoint Migration Tool - Saketa SharePoint Migrator is a hub of exciting, interesting and advanced features. One of the best applications for SharePoint migration, you can migrate data from all versions of SharePoint, O365 and, the Cloud.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Quest Software - Simplify IT management and spend less time on IT administration and more time on IT innovation. It’s time to rethink systems and information management.