Smokeping used to be one of my favourity tools when I was working as a SysAdmin long time ago. It's offers such a clever way of presenting the data, that it is super easy to identify any issues.
I still wonder why modern tools haven't adopted this ingenious technique.
Based on our record, SmokePing should be more popular than Zendesk. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโd emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I'd recommend setting up SmokePing or Vaping to get a better idea of latency and connectivity. Source: about 1 year ago
Let me introduce you to a rather old, but still highly useful, tool for free. Takes a little leg work to get going, but pays off in style. https://oss.oetiker.ch/smokeping/. Source: about 1 year ago
So I would run Smoke Ping (https://oss.oetiker.ch/smokeping/) for a while to get an idea of the loss. If it really is an external issue, you can try a VPN to hopefully pickup a different route. Source: about 1 year ago
I personally like smokeping, https://oss.oetiker.ch/smokeping/ . Has lots of different probes so you can do more than just "ping if it is alive". Source: about 1 year ago
I previously made a post asking for some ping results for various people in the area. Thank you to everyone who replied. Some of the comments encouraged me to set up a more proper monitoring system for keeping track of latencies to various servers, and to consider more than just ICMP ping as said packets are likely deprioritized. I set up an instance of SmokePing and have it monitoring a number of services, as... Source: about 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
PingPlotter - PingPlotter is a troubleshooting tool that helps IT professionals and neophytes identify, diagnose, and resolve network issues.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Fping (open source) - fping is a program to send ICMP echo probes to network hosts, similar to ping, but much better performing when pinging multiple hosts.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
PingInfoView - PingInfoView is a small utility that allows you to easily ping multiple host names and IP addresses, and watch the result in one table.