Software Alternatives, Accelerators & Startups

Zendesk VS T2M

Compare Zendesk VS T2M and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

T2M logo T2M

T2M URL Shortener is an all-in-one link management platform which focuses on quality of service with easy-to-use interface at affordable price, backed by exceptional customer support.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • T2M Homepage
    Homepage //
    2024-06-25
  • T2M Manage URLs - Dashboard
    Manage URLs - Dashboard //
    2024-06-25
  • T2M Analytics - Dashboard
    Analytics - Dashboard //
    2024-06-25

T2M URL Shortener is #1 all-in-one link management platform which focuses on quality of service with easy-to-use interface and at affordable price.

With T2M, you can transform your long/lengthy URLs into easy to read & personalized branded short URLs. You can customize your short links with a branded domain, tag them into specific campaigns for your next email, text-message or any campaign. And generate printable dynamic QR codes for each one.

T2M also offers many more enterprise level features such as password protection, bulk short link creation and updation using CSV import tools. Set expiration on your short URLs to stop redirects when the campaign ends... So what will happen to expired/deleted or broken short URLs? Don't worry, T2M will redirect all the broken links to your mentioned 404 redirect URL.

You will have deep analytics for every click on your short URL and campaign. T2M tracks visitor's browser info, platform names, referrer sources, and device types. Along with, clicks timeline charts, timezone and browser language info.

T2M also tracks geo-location data such as: visitor's country, state/province, city, and zip code. Download all these analytics into specific or aggregated reports. You can also share these analytical reports with anyone by enabling built-in public reports feature.

Pricing: Start for Basic/Free Plan by paying a one-time $5 account verification fee (this is just to keep spams away). Standard Plan starts at $9.99/month and goes up to Premium Plan of $89.99/month. You can always get a customized plan as per your requirements.

Zendesk features and specs

No features have been listed yet.

T2M features and specs

  • URL Shortner: Yes
  • URL Generator: Yes
  • URL Tracking: Yes
  • Custom Domains: Yes
  • Password Protected Links: Yes
  • Rest API Integration: Yes
  • Tags: Yes
  • Campaign Management: Yes
  • CSV Data Exporting: Yes
  • Bulk import/export: Yes
  • Analytics and Reporting: Yes
  • Dedicated IP: Yes
  • SSO Integration: Yes
  • SAML: Yes
  • QR Code: Yes
  • Mobile Targeting: Yes
  • Geo Targeting: Yes
  • A/B Testing: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

T2M videos

No T2M videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Zendesk and T2M)
Customer Support
100 100%
0% 0
Link Management
0 0%
100% 100
Help Desk
100 100%
0% 0
URL Shortener
0 0%
100% 100

Questions and Answers

As answered by people managing Zendesk and T2M.

How would you describe your primary audience?

T2M's answer:

T2M is for everyone.

Who are some of the biggest customers of your product?

T2M's answer:

  • Walmart
  • AXA
  • Yamaha
  • Signify
  • Diabetes Canada
  • Pulsem

What makes your product unique?

T2M's answer:

Our #1 customer support and great set of features at affordable pricing.

User comments

Share your experience with using Zendesk and T2M. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and T2M

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

T2M Reviews

11 Best Bitly Alternatives & Similar URL Shorteners
All crucial information is accessible on the dashboard, such as link activities and statistics – of course, you can track and monitor the performance of each link. Other exciting things offered by T2M are such as:

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

T2M mentions (0)

We have not tracked any mentions of T2M yet. Tracking of T2M recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and T2M, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bitly - Get the most out of your social and online marketing efforts. Own, understand and activate your best audience through the power of the link with Bitly Enterprise.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

YOURLS - YOURLS is a website that contains all the tools you need to create and launch your very own URL shortener. URL shorteners like bitly or TinyURL are fine for public use, but they offer limited options in terms of URL customization.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Polr - An open source URL shortener. A great non-profit and free alternative to bit.ly, TinyURL, or goo.gl.