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Zendesk VS zipBoard

Compare Zendesk VS zipBoard and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

zipBoard logo zipBoard

ZipBoard is a web-based visual bug tracking & issue tracking tool that helps developers, testers and project managers collaborate during website and elearning development.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • zipBoard Landing page
    Landing page //
    2023-01-21

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

zipBoard videos

+ Add

How to review a website - Annotate and visually review a website | zipBoard

More videos:

  • Review - Live annotation and review for websites | Reviewing websites and web projects - zipBoard

Category Popularity

0-100% (relative to Zendesk and zipBoard)

Zendesk

zipBoard

Customer Support
100 100%
Customer Support
0% 0
Visual Feeback
0 0%
Visual Feeback
100% 100
Help Desk
100 100%
Help Desk
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

Share your experience with using Zendesk and zipBoard. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and zipBoard

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

zipBoard Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
zipBoard is a popular tool used to review and collaborate on websites. It’s easy to get started using this visual bug tracker as the user only needs to enter their website URL or start uploading mock images. Additionally, zipBoard has a central task manager that enables users to easily track issues and share with team members. Integrations with JIRA and Slack are available....
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
zipBoard is an easy bug tracker tool that works across different kinds of web designs identifying every bug effortlessly. It can handle large, complex, website development projects without the hassles of email collaborations. zipBoard is always active over the clouds and allows developers to add comments and suggestions within the central task manager board.
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than zipBoard. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

zipBoard mentions (2)

  • Looking for beta testers for a cloud based PDF markup tool
    Thank you for helping out. You can sign up at zipboard.co. I would also be happy to set up a call to walk you through the product and get feedback. Let me know what would be better. Source: almost 2 years ago
  • Challenges with the course review process
    So frustrating, especially when your reviewers have no way of communicating or adding to existing comments rather than adding conflicting comments! Have you considered using a tool that allows all of the reviewers' feedback to be in the same place so your team and reviewers can have conversations in the content? A review tool like https://zipboard.co might be a good solution! Source: over 2 years ago

What are some alternatives?

When comparing Zendesk and zipBoard, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TrackDuck - Visual feedback for web design and development.

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