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Zight (formerly CloudApp) VS Drift

Compare Zight (formerly CloudApp) VS Drift and see what are their differences

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Contents:
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  3. » Reviews
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Zight (formerly CloudApp) logo Zight (formerly CloudApp)

Better Communication, Happier, More Productive People

Drift logo Drift

A messaging app that helps you grow your business.
  • Zight (formerly CloudApp) Landing page
    Landing page //
    2023-04-18
  • Drift Landing page
    Landing page //
    2023-10-23

Zight (formerly CloudApp)

Website
zight.com
Pricing URL
Official Zight (formerly CloudApp) Pricing
Release Date
-
Edit details

Drift

Website
drift.com
Pricing URL
Official Drift Pricing
Release Date
2015 January
Startup details
Country
United States
State
Massachusetts
City
Boston
Founder(s)
David Cancel
Employees
250 - 499
Edit details

Zight (formerly CloudApp) features and specs

  • User-Friendly Interface
    Zight offers an intuitive and easy-to-navigate interface, which simplifies the process of capturing and sharing content, making it accessible even for users with minimal technical skills.
  • Versatile Sharing Options
    The platform provides a variety of sharing options, including links, embeds, and direct sharing to platforms like Slack and email, which enhances collaboration and communication efficiency.
  • Comprehensive Annotation Tools
    Zight includes robust annotation tools for images and videos, allowing users to highlight, comment, and add shapes, which is useful for providing clear feedback and instructions.
  • Integrations with Popular Tools
    It seamlessly integrates with popular productivity and communication tools like Slack, Microsoft Teams, and Trello, enabling users to easily incorporate it into their existing workflows.
  • Cloud Storage and Access
    The service stores captured content in the cloud, ensuring that users can access their files from anywhere with an internet connection, enhancing flexibility and mobility.

Possible disadvantages of Zight (formerly CloudApp)

  • Subscription Cost
    Zight's premium features are available at a subscription cost, which might be a limitation for individuals or small businesses with budget constraints.
  • Limited Free Tier
    The free tier of Zight offers limited features and storage, which may not be sufficient for heavy users who require extensive usage and advanced functionalities.
  • Performance Issues
    Some users have reported performance issues, such as slow loading times or occasional glitches, which can disrupt the user experience.
  • Dependency on Internet Connection
    Since Zight is cloud-based, it requires a stable internet connection for optimal performance, which might be a drawback in areas with unreliable connectivity.
  • Privacy Concerns
    As with any cloud-based service, there may be concerns regarding data privacy and security, particularly for users handling sensitive or confidential information.

Drift features and specs

  • Real-time Customer Engagement
    Drift allows you to engage with website visitors in real-time through live chat, helping to convert leads faster and improving customer service.
  • AI-Powered Chatbots
    Drift provides AI-powered chatbots that can handle basic customer inquiries and route them to the appropriate representative, saving time and resources.
  • Advanced Analytics
    Drift offers comprehensive analytics tools to track chat performance, customer behavior, and conversion rates, which helps businesses make informed decisions.
  • Integration Capabilities
    Drift integrates well with popular CRM systems, marketing tools, and other third-party applications, enhancing overall workflow and data synchronization.
  • Customizable Chat Widgets
    Drift provides customizable chat widgets that can be tailored to match the branding and specific needs of your website, offering a cohesive user experience.

Possible disadvantages of Drift

  • Cost
    Drift can be relatively expensive compared to other live chat solutions, making it less accessible for small businesses or startups with limited budgets.
  • Complexity
    The platform has a steep learning curve, especially for those who are not tech-savvy, which can make the initial setup and usage challenging.
  • Limited Features in Free Plan
    The free version of Drift offers limited features, which may not meet the needs of businesses looking for more advanced functionalities.
  • Performance Issues
    Some users have reported occasional performance issues, such as lagging or downtime, which can disrupt customer engagement efforts.
  • Over-Reliance on Automation
    While AI-powered chatbots are a significant advantage, an over-reliance on them can sometimes lead to a lack of personal touch, potentially alienating customers.

Zight (formerly CloudApp) videos

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Drift videos

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Drift Review | Adam LZ's 240sx

More videos:

  • Review - THE BEST CAR I'VE EVER DRIFTED! 489Whp C6 Corvette Drift Review
  • Review - YouTubers Drift Crashes

Category Popularity

0-100% (relative to Zight (formerly CloudApp) and Drift)

Zight (formerly CloudApp)

Drift

Productivity
100 100%
Productivity
0% 0
Customer Support
0 0%
Customer Support
100% 100
Screenshots
100 100%
Screenshots
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zight (formerly CloudApp) and Drift

Zight (formerly CloudApp) Reviews

We have no reviews of Zight (formerly CloudApp) yet.
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Drift Reviews

Top 14 AI Lead Generation Software & Tools: A Detailed Comparison
CIENCE offers a complete lead generation solution, combining human expertise with AI-driven tools like MemoryAI for multi-threaded outreach—something tools like Instantly.ai or Copilot.ai lack. Unlike Seamless.ai, which focuses on contact discovery, or Drift, limited to conversational AI, CIENCE covers the full process, from outreach to appointment setting.
Source: www.cience.com
10 best Manychat alternatives in 2024 (free & paid)
Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.
Source: chatfuel.com
12 Best Free Chrome Screen Recorder with audio 2022
Drift is also a noteworthy screen recorder for Google Chrome, with which you can easily record videos, screens, and GIFs. It also allows you to record voice and mouse movements from any window.
Source: www.geekersoft.com
The 36 Best Marketing Automation Tools to Use in 2020
Drift is a conversational marketing and sales platform that helps you connect with the leads that are ready to buy. Drift is the first company to leverage the power of live chat and automated chatbots for sales purposes. Since their launch in 2014, they’ve established themselves as the best customer messaging platform to help you book more sales meetings, shorten your sales...
Source: encharge.io

Social recommendations and mentions

Based on our record, Drift seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zight (formerly CloudApp) mentions (0)

We have not tracked any mentions of Zight (formerly CloudApp) yet. Tracking of Zight (formerly CloudApp) recommendations started around Apr 2023.

Drift mentions (1)

  • Why is google chrome bypassing my firewall?
    I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: almost 4 years ago

What are some alternatives?

When comparing Zight (formerly CloudApp) and Drift, you can also consider the following products

Loom - Loom is a screen recording extension for Chrome that gives people the ability to create and share media. Create your own videos using your camera, screen view, and audio. Read more about Loom.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Setapp - Your shortcut to prime apps on Mac, an App Store alternative

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Giphy - Search all the gifs and make your own animated gif

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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