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ZipMessage VS Delighted

Compare ZipMessage VS Delighted and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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ZipMessage logo ZipMessage

ZipMessage replaces live meetings with asynchronous conversations.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • ZipMessage Landing page
    Landing page //
    2023-10-18
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

ZipMessage features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

ZipMessage videos

+ Add

ZipMessage Demo

More videos:

  • Review - ZipMessage - The async video message tool for remote work
  • Review - Coaching Automation With ZipMessage & FluentCRM

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to ZipMessage and Delighted)

ZipMessage

Delighted

Productivity
100 100%
Productivity
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Messaging
100 100%
Messaging
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using ZipMessage and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ZipMessage and Delighted

ZipMessage Reviews

We have no reviews of ZipMessage yet.
Be the first one to post

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted should be more popular than ZipMessage. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ZipMessage mentions (1)

  • Upcoming AmA w/Brian Casel: "I went: freelance designer → built and sold 10 products (sold 5 in 6 months last year) → Now Running ZipMessage, my fastest growing SaaS yet. AMA!"
    I'm Brian Casel, a solo founder and product designer of ZipMessage.  It's a video messaging tool designed to replace meetings with async conversations.  You can share a ZipMessage link with anyone and they can respond to you on video right in the browser. Source: over 2 years ago

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 3 years ago

What are some alternatives?

When comparing ZipMessage and Delighted, you can also consider the following products

Claap - Better than emails, faster than meetings.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Noor - Chat like you're in the office together

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Orbital - Orbital is an Arcade, Puzzle and Single-player video game created by Bitforge Ltd.

Survicate - Collect feedback on your website and find out more about your visitors.

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