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Zoho CRM VS Insider

Compare Zoho CRM VS Insider and see what are their differences

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Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes

Insider logo Insider

Insider enables marketers to leverage personalization, predictive segmentation and real-time technologies to boost digital growth.
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

  • Insider Landing page
    Landing page //
    2023-10-10

Zoho CRM

Website
zoho.com
Pricing URL
Official Zoho CRM Pricing
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June
Edit details

Insider

Website
useinsider.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2012 January
Startup details
Country
Singapore
State
Central Region
City
Singapore
Founder(s)
Arda Koterin
Employees
500 - 999
Edit details

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

Insider features and specs

  • Comprehensive Platform
    Insider offers a wide range of tools and features for personalized marketing and customer engagement, making it a comprehensive solution for businesses looking to enhance their digital marketing strategies.
  • Customer Segmentation
    The platform allows for advanced customer segmentation, enabling businesses to target specific groups with tailored messaging, improving the efficiency and effectiveness of marketing campaigns.
  • Cross-channel Engagement
    Insider supports multi-channel marketing, allowing businesses to reach customers across various touchpoints including web, mobile, email, and more, ensuring a cohesive and unified customer experience.
  • AI and Data-driven Insights
    The use of AI and machine learning in Insider provides valuable insights and analytics, helping businesses make data-driven decisions and predict customer behavior more accurately.
  • Ease of Use
    The platform is user-friendly with an intuitive interface, which makes it accessible even to those without extensive technical knowledge.

Possible disadvantages of Insider

  • Complexity for Small Businesses
    While Insider offers a robust set of features, the platform's complexity may be overwhelming for small businesses with limited resources or technical expertise.
  • Pricing
    The cost of using Insider may be prohibitive for startups or smaller companies, as its pricing structure tends to favor larger enterprises with bigger marketing budgets.
  • Integration Challenges
    Some users have reported difficulties integrating Insider with other existing platforms or systems, which can delay implementation and affect initial performance.
  • Learning Curve
    Despite its user-friendly interface, the extensive range of features and functionalities means there can be a substantial learning curve for new users to fully leverage the platform's capabilities.
  • Support Limitations
    Depending on the subscription plan, the level of customer support provided may not meet the expectations of all users, particularly if issues arise outside of standard support hours.

Zoho CRM videos

+ Add

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Insider videos

+ Add

Every Game is Awesome - Insider

More videos:

  • Review - The Insider (1999) – AniMat’s Reviews

Category Popularity

0-100% (relative to Zoho CRM and Insider)

Zoho CRM

Insider

CRM
100 100%
CRM
0% 0
Email Marketing
0 0%
Email Marketing
100% 100
Sales
100 100%
Sales
0% 0
Email Marketing Platforms
0 0%
Email Marketing Platforms
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho CRM and Insider

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
Source: www.bigcontacts.com
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
Source: www.3dsellers.com
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Insider Reviews

We have no reviews of Insider yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

Insider mentions (0)

We have not tracked any mentions of Insider yet. Tracking of Insider recommendations started around Mar 2021.

What are some alternatives?

When comparing Zoho CRM and Insider, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Optimizely - A/B testing you'll actually use.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Croct - Dynamic and high-performance component-based headless CMS that simplifies product optimization and helps product teams scale experimentation without over-relying on developers.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

AB Tasty - AB Tasty is an all-inclusive platform for conversion rate optimization, personalization, customer activation, and testing.

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