Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, AWS Database Migration Service seems to be a lot more popular than Zoho Desk. While we know about 30 links to AWS Database Migration Service, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
The second big drawback is speed. There will be more latency in this scenario. How much latency depends upon the environment. If there is RDBMS in the source, AWS Data Migration Service will at worst take around 60 seconds to replicate. That cost needs to be accounted for. Secondarily, many triggering events are leveraged which happen fairly quickly but they do add up. - Source: dev.to / 3 months ago
Amazon Database Migration Service might initially seem like a perfect tool for a smooth and straightforward migration to RDS. However, our overall experience using it turned out to be closer to an open beta product rather than a production-ready tool for dealing with a critical asset of any company, which is its data. Nevertheless, with the extra adjustments, we made it work for almost all our needs. - Source: dev.to / 4 months ago
Does AWS DMS make sense here? Doesn't the aforementioned "snapshot+restore to provisioned and upgrade" method suffice? I wanted to get some opinions before deep diving into the docs for yet another AWS service. Source: 11 months ago
One easy solution is AWS DMS. I use it for on-going CDC replication with custom transforms, but you can use it for simple replication too. Source: about 1 year ago
Https://aws.amazon.com/dms/ Azure Database Migration Service. - Source: Hacker News / over 1 year ago
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