Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | about 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | about 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | about 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Flexiple Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Flexiple mentions (5)

• This startup made $3 million with a no-code tech stack of $100/month

  How Flexiple made $3 million with a no-code tech stack of $100/month. Source: over 1 year ago

• Ask HN: Examples of SaaS companies that use SEO as their main traction channel

  Think https://flexiple.com/ is one example, a marketplace more than a SaaS, though. - Source: Hacker News / almost 2 years ago

• I built a $3M startup with a $60/month NoCode stack. And, now I want to tell the story of your NoCode journey!

  My co-founders and I started buildd-ing our startup, Flexiple — a platform that connects companies with top tech freelancers — while we were in college. Source: almost 2 years ago

• Converting String to Float in Python

  This tutorial is a part of our initiative at Flexiple, to write short curated tutorials around often used or interesting concepts. - Source: dev.to / about 3 years ago

• Building $1K-$10K MRR Marketplaces - various domains and niches

  Flexiple: Hire Pre-Screened Freelance Developers & Designers Flexiple is a network of top freelance developers and designers with hourly rates ranging from $30 to $100. Making $1 million/year in revenue. Source: over 3 years ago