Software Alternatives, Accelerators & Startups

Zoho Desk VS TinyPNG

Compare Zoho Desk VS TinyPNG and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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TinyPNG logo TinyPNG

Make your website faster and save bandwidth. TinyPNG optimizes your PNG images by 50-80% while preserving full transparency!
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • TinyPNG Landing page
    Landing page //
    2023-09-28

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

TinyPNG features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

TinyPNG videos

ShortPixel Review vs. Kraken & tinyPNG [AppSumo 2019]

More videos:

  • Review - TinyPNG Review 2017
  • Review - TinyPNG-Making Images Smaller, And More Efficient

Category Popularity

0-100% (relative to Zoho Desk and TinyPNG)
Customer Support
100 100%
0% 0
Image Optimisation
0 0%
100% 100
Help Desk
100 100%
0% 0
Image Editing
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and TinyPNG. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and TinyPNG

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    πŸ‘ Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    πŸ‘Ž Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    πŸ‘ Pros:    Easy user interface|Great customer support|Highly customizable
    πŸ‘Ž Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    πŸ‘ Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if youҀ™re interested in that too). ItҀ™s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

TinyPNG Reviews

Top 5 Free PNG File Size Reducer for Windows 10
Another online tool to batch compress PNG images is TinyPNG. Also, it can compress photos with high quality. In addition, it also provides the function of downloading files to the cloud, and you can easily save PNG photos to Dropbox.
The 10 most recommended free image compression softwares
TinyPNG is a well-known free image optimization tool. It works great for JPEG and PNG image file compression. It supports up to 20 images, each not exceeding 5 MB, while a maximum of 100 images per month for free processing. For some light users, it can meet the compression needs. Once compressed, you can download the compressed image to your computer or save it to Dropbox.
15 Best Free Image Optimization Tools for Image Compression
Tiny PNG is one of the oldest and most popular free image optimization tools with tons of possibilities to compress images for your site. This tool accepts JPEG and PNG images for compression.

Social recommendations and mentions

Based on our record, TinyPNG seems to be a lot more popular than Zoho Desk. While we know about 158 links to TinyPNG, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

TinyPNG mentions (158)

  • Arc (Bite-size Article)
    One small but convenient feature is the ability to handle downloaded files directly from Arc. As a Mac user, I can manage downloaded files without opening Finder, directly from the "Library" button in the lower-left corner. For example, if I want to download an image from a website and want to compress it with Tinypng, this feature allows for quick and easy handling. - Source: dev.to / 23 days ago
  • The Rise of AI in Web Design: 5 Game-Changing Ways AI is Revolutionizing the Industry
    Image optimization: AI-powered tools like TinyPNG (https://tinypng.com/) can automatically compress images without sacrificing quality, improving website speed and performance. - Source: dev.to / about 2 months ago
  • How to improve web performance
    Compress Images: Reduce file size while maintaining quality using image compression tools like TinyPNG or ImageOptim. Also, you can use Figma plugin: ExportX. - Source: dev.to / about 2 months ago
  • JPEG XL and the Pareto Front
    You also have things like https://tinypng.com which do (basically) lossy PNG for you. Works pretty well. - Source: Hacker News / 4 months ago
  • How to improve page load speed and response times: A comprehensive guide
    Compressing images: This technique reduces image size without compromising quality. You can achieve this using various image compression tools like TinyPNG or ImageOptim. These tools are specifically designed to manage multiple image formats and compression methods. They help reduce image files, resulting in less data transfer from the server to the user's device. It is advisable to compress images before... - Source: dev.to / 4 months ago
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What are some alternatives?

When comparing Zoho Desk and TinyPNG, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ImageOptim - Faster web pages and apps.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Caesium Image Compressor - Compress your pictures up to 90% without visible quality loss.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TinyJPG - Compress JPEG images with perfect quality and file size