Zoho Desk VS Zoom
Compare Zoho Desk VS Zoom and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Zoom
Skype
WebEx
GoToMeeting
Slack
join.me
GoToWebinar
Microsoft Teams
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Equip your team with the communication and collaboration tools they crave including team chat, video conferencing, phone, email, and calendar all in one platform.
Share, connect, and engage with teammates no matter where you’re located with the tools you need like docs, notes, whiteboards, and video clips.
Make teamwork more meaningful across hybrid teams with modern collaboration solutions designed for teams like yours like meeting room systems, digital signage, and employee communications.
Zoho Desk ZoomNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Zoom is a video conferencing app that simplifies online meetings, allowing users to connect seamlessly through video, audio, and chat features. It offers a user-friendly interface, reliable performance, and various functionalities like screen sharing, breakout rooms, and recording options. However, occasional connectivity issues or fatigue from long meetings may be encountered. Overall, Zoom serves as a versatile tool for virtual collaboration and communication.
User friendly interface and a good platform to arrange professional meetings
Features of this app is best while taking classes screen sharing, voice and many more. Easy to use because showed al features very clear. They really support their users and their features are frequent and implemented when you are using it.
Based on our record, Zoom seems to be a lot more popular than Zoho Desk. While we know about 196 links to Zoom, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Clear communication and access to cloud-based collaboration tools are essential components of successful remote team management. Tools like GitHub for code repositories, Slack for communication, and Zoom for meetings ensure that our team remains cohesive and coordinated despite the physical distances. - Source: dev.to / about 17 hours ago
Zoom.us — Secure Video and Web conferencing add-ons available. The free plan is limited to 40 minutes. - Source: dev.to / 5 months ago
The screen recording he did can be done with a very basic setup such as Zoom and a one-person meeting, record your screen which also captures mic audio, save the meeting, upload to youtube, twitter, etc. https://zoom.us/. Source: 7 months ago
Install Zoom on your computer, tablet, or smartphone if you haven't already (https://zoom.us). Source: 7 months ago
There are times when collaborators need to pair synchronously on a remote meeting app such as Zoom, GoogleMeet, etc. - Source: dev.to / 11 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.