ZoneMinder Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

ZoneMinder mentions (53)

• You Can Set Up a Home Security Camera System Without Using the Cloud

  That article seemed to be mistly about hand-wavy workarounds for subscription-based services. I presume the author hasn't heard of the well-established, Open Source Zoneminder project, which has excellent camera and data management functionality in a self-hostable Linux environment. https://zoneminder.com/. - Source: Hacker News / about 2 months ago

• Security cams

  Frigate https://frigate.video/ and ZoneMinder https://zoneminder.com/ come to mind. Blue Iris https://blueirissoftware.com/ is not open source but is what I prefer to use for my PoE systems ($80/yr). Source: 7 months ago

• Odroid C1 USB to IP for USB Camera

  I think the simplest way is to set up Motion in the Odroids, and set up a Zoneminder server to manage the streams, record to disk, provide a web interface, etc. Source: 9 months ago

• Child Pornography on Sale from Hacked Hikvision “Baby Monitor” Cameras

  If the camera is ONVIF compatible, and most Hikvision are, it should work with Zoneminder and its mobile Open Source app zmninja. As for the cloud, if you have a public (not necessarily static) IP and your carrier doesn't filter incoming connections, you can use a dynamic DNS such as DuckDNS. It is however always advisable to put any camera behind a firewall, so that whatever it could happen (compromised or not,... - Source: Hacker News / 12 months ago

• How do you balance home security with privacy?

  Myself, I use Zoneminder, but I'm aware that is not a viable answer for most. What do you recommend? Source: 12 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago