Software Alternatives, Accelerators & Startups

EcholoN Review

  1. User avatar
    Andree S.
    · Team Leader Service Desk at J. Bünting Beteiligungs AG ·
     
    Holistic service management at professional level

    We continue to expand the system and use it as strategic group software. Very constructive cooperation with the colleagues from EcholoN.

    Pros: Individual configuration options, the software adapts to the company and not vice versa. - Automatic processes (ticket creation, workflows, etc.) DWS takes care of everything! - Different clients for both mobile and stationary use for the different application areas and users - High transparency for users - Good server architecture (application server, server manager, database, applications) - Updates are very easy to install.

    Cons: UserClient too overloaded for some users, but you can also use the WebClient for that - No automatic database archiving, database grows quickly (depending on the application, of course).

    👍 Pros:    Its flexible and easy to use|Automation and custom functions|Easy user interface
    👎 Cons:    Faster growth