Software Alternatives, Accelerators & Startups
Register | Login
Table of contents
  1. Videos
  2. Comments
  3. Is it good?

Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

(0 reviews)
Pricing:
  • Freemium
Alternatives Status Page
Verify Gleen
Electe Featured

Discover Electe, our data analytics platform dedicated to SMEs. Don't let your data go unused, take your business into the future!

BoldDesk Featured

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

Gleen Reviews and Details

This page is designed to help you find out whether Gleen is good and if it is the right choice for you.

#AI Chatbots #Chatbots #Chatbot Platforms & Tools #AI Tools #AI Assistant #Generative AI #AI

Screenshots and images

  • Gleen Landing page
    Landing page //
    2023-10-12

Features & Specs

  1. No hallucination

    Generative AI answers you can trust

  2. "Come as you are" knowledge ingestion

    Less implementation time upfront, less maintenance

  3. Action Bots

    Take action on behalf of customers, integrate with enterprise systems

  4. AI analytics

    Review generative AI answers; provide feedback to improve answers over time

  5. Relevant citations

    Provide links to relevant support documents

  6. Email integration

    Automatically reply via email

  7. Agent assist

    Have Gleen AI compose responses which Agents can edit and send

  8. Seamless escalation to live agents

    Forward entire conversation to help desk solution

  9. Slack integration

    Support you customers in dedicated Slack channels

  10. Discord integration

    Support customers/community members in Discord channels

  11. Intercom integration

    Support customers and escalate to Intercom help desk

  12. Zendesk integration

    Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk

  13. Freshdesk integrate

    Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

Badges

Promote Gleen. You can add any of these badges on your website.

SaaSHub badge
Show embed code
SaaSHub badge
Show embed code

Videos

How to Create a Free Generative AI Chatbot with Gleen AI

Add video

Questions & Answers

As answered by people managing Gleen.

  1. What makes Gleen unique?

    Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

  2. Why should a person choose Gleen over its competitors?

    Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

  3. How would you describe your primary audience?

    VPs of Customer Success, Customer Service, Customer Support

  4. Who are some of the biggest customers of Gleen?

    • IONQ
    • OKX Chain
    • zkSync
    • Wellkasa
    • DIMO
    • LoginRadius
    • Wilder World
    • Integral Recruiting Design

  5. What's the story behind Gleen?

    Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

  6. Which are the primary technologies used for building your product?

    Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

Is Gleen good?

External links

We have collected here some useful links to help you find out if Gleen is good.

  • Public traffic stats of Gleen

    Check the traffic stats of Gleen on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.

  • Domain Rating (DR)

    Check the "Domain Rating" of Gleen on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Gleen's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.

  • Domain Authority (DA)

    Check the "Domain Authority" of Gleen on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.

  • Public opinion on Reddit

    The latest comments about Gleen on Reddit. This can help you find out how popualr the product is and what people think about it.

Do you know an article comparing Gleen to other products?
Suggest a link to a post with product alternatives.

Suggest an article

Gleen discussion

Log in or Post with
Gleen alternatives

Is Gleen good? This is an informative page that will help you find out. Moreover, you can review and discuss Gleen here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

Loading...