Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.
Open Source
Helpy.io is open source, allowing users to customize the software according to their specific needs without extra cost.
Multi-Channel Support
Helpy.io efficiently integrates support across multiple channels including email, chat, and social media, providing a unified support platform.
Self-hosting Option
Users can choose to self-host Helpy.io, offering greater control over data security and privacy.
Community Engagement
Helpy.io offers community forums and extensive documentation, aiding users in troubleshooting and enhancing their understanding of the software.
Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 2 years ago
Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 3 years ago
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Check the traffic stats of Helpy.io on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of Helpy.io on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Helpy.io's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of Helpy.io on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about Helpy.io on Reddit. This can help you find out how popualr the product is and what people think about it.
Is Helpy.io good? This is an informative page that will help you find out. Moreover, you can review and discuss Helpy.io here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.