klink.cloud

Streamline Customer Communication with Single Unified Platform.

We are cloud communication platform provider that simplifies and streamlines operations for contact center teams, helping them to achieve 100% customer satisfaction with exceptional customer experiences

A startup from Singapore that is founded by Zin Ko Oo.

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Pricing:

Free Trial
$14.99 / Monthly (2 Agent Seats, 15,000 Message Monthly, Unlimited Contacts)
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klink.cloud Reviews and details

Screenshots and images

Unified Inbox //
2024-06-16
Cloud-based Calling with Full Telephony //
2024-06-16
Image date //
2024-07-03
Image date //
2024-07-03
Image date //
2024-07-03
Image date //
2024-07-03

Features & Specs

Call Notes and Call Tags

In order to properly collect customer query, customer can write down notes and create Tags. These data can be review by supervisor or any other team members for future calls in order to provide personlized customer experiences.
Automatically Open Customer Profile

When you Answer the call, it will automatically open customer profile. You can see all previous customer call history, ticket history, & all CRM Contact Details in single page.
Reporting

Agent Call Statistics Agent Call Activity Trunk Activity, Queue AVG Waiting & Talking Time Queue Performance Agent Missed Call Activity Agent Call Summary Satisfaction Survey Agent Status Report CX Interaction Log
Integrations

Social Media Channel, Ecommerce Marketplace and CRM

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Videos

Quick Demo

klink.cloud - Omnichannel Customer Engagement Platform

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