Top 4 Open-Source Alternatives to OTRS Business Solution

OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an.

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Product categories

Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat

Summary

The top open-source alternatives to OTRS Business Solution are Zammad, osTicket, and FreeScout. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Zammad Landing Page
1

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 18 social mentions
osTicket Landing Page
2

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 38 social mentions
FreeScout Landing Page
3

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing 13 social mentions
OpenSupports Landing Page
4

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing