Software Alternatives, Accelerators & Startups

Top 9 Customer Service Products in Social Media Management

The best Customer Service Products within the Social Media Management category - based on our collection of reviews & verified products.

JivoChat Gladly Simplify360 Solvvy OpenWidget Alphachat.ai Live Guide Chat.io

Summary

The top products on this list are JivoChat, Gladly, and Simplify360. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Software for managing social media accounts and campaigns. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. JivoChat is a live chat that enables you to talk to visitors on your website

    #Customer Support #Live Chat #Customer Service

  2. 2
    Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

    #Customer Support #Customer Service #Tool

  3. An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
    Pricing:
    • Free Trial

    #Customer Service #Social Listening #Review Management

  4. 4
    Highly intelligent customer support self-service solution via AI/ML/NLP science

    #Customer Support #Customer Service #AI 3 social mentions

  5. Free website widgets for enhancing your pages' capabilities and connecting with website visitors. Build customers' trust and close more sales!
    Pricing:
    • Free

    #Customer Service #Customer Engagement #eCommerce Tools 4 user reviews

  6. TextUs is the leading businesses texting platform for professionals.

    #Customer Support #Customer Service #Live Chat

  7. AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

    #Bots #Chatbots #Conversational AI

  8. Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.

    #Customer Support #Customer Service #Live Chat

  9. Chat.io is a live chat app that makes it easy for businesses to talk to their website visitors and convert them into customers, from anywhere.

    #Customer Support #Customer Service #Live Chat

Related categories

Recently added products

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!